Can't locate attached JPG file .

[Guest]

After my Office was recently upgraded from Office 2000 to Office 2003, I can
only longer open JPG attachments in outlook, it says the file can't he
located ... I can open other attachments such as pdf files, doc files, xls
files. JPG files are associated with Windows Picture and Fax viewer, which
opens fine when I click on a jpg file. What has happened and how do I fix
this.. Others who received the same e-mail with the same jpg attached can
open the it..

Help

thanks in advance

david

 

[Pat Willener]

Is that happening with new mail that arrived after the upgrade, or both
old and new messages? Also, does your mail reside on a PST file or IMAP
or Exchange Server?

 

[Guest]

Pat,

I don't know if it happens with Old mail, but I do know it happens with new
mail, and the mail resides on an Exchange Server...

thanks for your help..

d

 

[Pat Willener]

Hmm, if it had happened with old mail, I would have some ideas, but with
new mail...

One more question: can you save the JPG attachments to disk?

 

[Guest]

NO, Save As is not available..

Hmm, if it had happened with old mail, I would have some ideas, but with
new mail...

One more question: can you save the JPG attachments to disk?

 

[Brian Tillman]

After my Office was recently upgraded from Office 2000 to Office
2003, I can only longer open JPG attachments in outlook, it says the
file can't he located ...

Empty the Outlook Secure Temp Folder.
http://www.howto-outlook.com/faq/securetemp.htm