internet explorer shuts down

[Guest]

Why when I am on the net internet explorer shuts down and restarts? I don't
think I have any viruses. It just shut down not often but if it running
without me doing anything it restarts. I have a E521 Dell if this helps 2
gigs of ram 320 gigs of hd space. thanks for the help.

 

[Don Varnau]

Hi,

1. You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.

2. Try the Reset button in Internet Options> Advanced. Note that this will
delete stored (autocomplete) passwords. Do you have those recorded
elsewhere? (Many users don't.)

If resetting IE settings helps, you may still have to re-enable browser
add-ons individually to see if the troublesome one can be found.
See: http://www.enhanceie.com/ie/troubleshoot.asp

What Reset IE Settings will do...
923737- How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737/en-us

3. This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Hope this helps,
Don
[MS MVP- IE]