G
Guest
Greetings,
Trying to Help someone else fix their PC.
BACKGROUND INFORMATION:
There was tons of spyware, trojans, viruses/worms that were taken care of.
Complete defrag done, uninstalled unused programs, updated anti-virus AVG
Program. Computer was in good working order until Windows Update installed
needed updates, including SP2. All firewalls, antispyware, and anti-virus
software and non-essential software was shutoff during installation of SP2.
SP2 didn't go through the first time - kept looping - so it was uninstalled
and then reinstalled. Second time went through without a hitch; however,
after installing SP2 certain Windows features ceased to display in window
boxes. Furthermore, when trying to assess what Windows Updates are necessary
via [update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en:] the
Internet Explorer Information Bar to install the ActiveX Control doesn't
appear. I follow the instructions on that page with no luck -- it keeps
stating that I need the ActiveX control to utilize that service, yet it wont
appear. Using the Firefox browser all "information bars" that prevent ActiveX
from installing do appear unlike w/Microsoft.
Keep in mind prior to the SP2 update all HP Pavilion 542x updates were
installed includng one to prevent problems with Restore Points.
PROBLEM SYMPTOMS:
Programs > Accessories > System Tools > System Restore = blank white screen
Ctrl Panel > Administrative tools > Services > Extended tab= "Internet
Explorer Script Error" "Line: 31, char: 12, error: Object doesnt support this
property or method, code: 0"
"res://c:\\WINDOWS\system32\mmcndmgr.dll/views.htm"
---Also there is some sort of pic at the upper left-hand screen that doesn't
show, only a red [x].
Ctrl Panel > User Accounts = "Wrong number of arguements or invalid property
assignment"
-- The window appears but nothing shows up other than blue vertical strip on
left side and the rest is all white except the upper left picture is shown as
a red [x].
Windows Updates via
update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en: the Internet
Explorer Information Bar to install the ActiveX Control doesn't appear.
PC SPECS:
Hp Pavilion 542x
Windows XP Home Edition Version: 2002, [native to the system when new]
Service Pack 2
Celeron 1.80 GHz
1.79GHz, 256MB RAM
Internet Explorer V 6.0.2900 SP2
AVG Antivirus [latest updates]
ZoneAlarm Free Version [latest updates]
Spybot Search & Destroy [latest updates]
Ad-Aware SE [latest updates]
All items under Device Manager: are in working order
All other programs to the best of my knowledge operate properly.
-------------------
1] I've already tried shutting down all programs such as firewalls,
anti-virus, etc when troubleshooting.
2] I've already tried going into Internet Options under the Advanced tab and
unchecking the notification for scripting errors and checking disable script
debugging.
3] Searched Microsoft Website for three days for a fix/solution: found nothing
4] Conducted general online searches & nothing.
PLease any tips, clues, and/or indication as to what you may think is
causing the problem would be wonderful.
Thanks Much,
User1984
Trying to Help someone else fix their PC.
BACKGROUND INFORMATION:
There was tons of spyware, trojans, viruses/worms that were taken care of.
Complete defrag done, uninstalled unused programs, updated anti-virus AVG
Program. Computer was in good working order until Windows Update installed
needed updates, including SP2. All firewalls, antispyware, and anti-virus
software and non-essential software was shutoff during installation of SP2.
SP2 didn't go through the first time - kept looping - so it was uninstalled
and then reinstalled. Second time went through without a hitch; however,
after installing SP2 certain Windows features ceased to display in window
boxes. Furthermore, when trying to assess what Windows Updates are necessary
via [update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en:] the
Internet Explorer Information Bar to install the ActiveX Control doesn't
appear. I follow the instructions on that page with no luck -- it keeps
stating that I need the ActiveX control to utilize that service, yet it wont
appear. Using the Firefox browser all "information bars" that prevent ActiveX
from installing do appear unlike w/Microsoft.
Keep in mind prior to the SP2 update all HP Pavilion 542x updates were
installed includng one to prevent problems with Restore Points.
PROBLEM SYMPTOMS:
Programs > Accessories > System Tools > System Restore = blank white screen
Ctrl Panel > Administrative tools > Services > Extended tab= "Internet
Explorer Script Error" "Line: 31, char: 12, error: Object doesnt support this
property or method, code: 0"
"res://c:\\WINDOWS\system32\mmcndmgr.dll/views.htm"
---Also there is some sort of pic at the upper left-hand screen that doesn't
show, only a red [x].
Ctrl Panel > User Accounts = "Wrong number of arguements or invalid property
assignment"
-- The window appears but nothing shows up other than blue vertical strip on
left side and the rest is all white except the upper left picture is shown as
a red [x].
Windows Updates via
update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en: the Internet
Explorer Information Bar to install the ActiveX Control doesn't appear.
PC SPECS:
Hp Pavilion 542x
Windows XP Home Edition Version: 2002, [native to the system when new]
Service Pack 2
Celeron 1.80 GHz
1.79GHz, 256MB RAM
Internet Explorer V 6.0.2900 SP2
AVG Antivirus [latest updates]
ZoneAlarm Free Version [latest updates]
Spybot Search & Destroy [latest updates]
Ad-Aware SE [latest updates]
All items under Device Manager: are in working order
All other programs to the best of my knowledge operate properly.
-------------------
1] I've already tried shutting down all programs such as firewalls,
anti-virus, etc when troubleshooting.
2] I've already tried going into Internet Options under the Advanced tab and
unchecking the notification for scripting errors and checking disable script
debugging.
3] Searched Microsoft Website for three days for a fix/solution: found nothing
4] Conducted general online searches & nothing.
PLease any tips, clues, and/or indication as to what you may think is
causing the problem would be wonderful.
Thanks Much,
User1984