G
Guest
I just re-installed Windows XP Pro on my computer today and when I try to
download Windows Defender, the WGA validation checker gives me an error in my
Internet Explorer and causes it to close.
After installing XP, I downloaded SP2 and all the other critial updates as
well as a few optional. When I try to download Windows Defender from
http://www.microsoft.com/downloads/...-AFA4-F7F14E605A0D&displaylang=en&mg_id=10134
, I click on continue to begin Windows validation, the following error pops
up:
Internet Explorer has encountered and problem and needs to close. We are
sorry for the inconvenience. If you were in the middle of something, the
information you were working on might be lost. Please tell Microsoft about
this problem. We have created an error report that you can send to help us
improve Internet Explorer. We will treat this report as confidential and
anonymous. To see what data this error report contains, click here.
The following information is displayed:
Error signature
AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: unknown
ModVer: 0.0.0.0 Offset: 00ad01f1
I chose to send the error report.
After browsing through the forums, I ran the MGA Diagnostic tool from
http://go.microsoft.com/fwlink/?linkid=52012 and here is the information I
received:
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-XKJMG-7KHVG-8VJ8J
Windows Product Key Hash: o0FbEqp+Afh5Knp8eFJ23a0PL8M=
Windows Product ID: 55274-640-0304115-23018
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {9542260F-C16F-4712-864C-C4A7CFA0F3BE}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{9542260F-C16F-4712-864C-C4A7CFA0F3BE}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8VJ8J</PKey><PID>55274-640-0304115-23018</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1364589140-682003330</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>Dell DM051
</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.
</Manufacturer><Version>A00</Version><SMBIOSVersion major="2"
minor="3"/><Date>20050815000000.000000+000</Date></BIOS><HWID>DD573B7F0184E05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard
Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>
<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
I'd really like to install Windows Defender, can anyone help?
download Windows Defender, the WGA validation checker gives me an error in my
Internet Explorer and causes it to close.
After installing XP, I downloaded SP2 and all the other critial updates as
well as a few optional. When I try to download Windows Defender from
http://www.microsoft.com/downloads/...-AFA4-F7F14E605A0D&displaylang=en&mg_id=10134
, I click on continue to begin Windows validation, the following error pops
up:
Internet Explorer has encountered and problem and needs to close. We are
sorry for the inconvenience. If you were in the middle of something, the
information you were working on might be lost. Please tell Microsoft about
this problem. We have created an error report that you can send to help us
improve Internet Explorer. We will treat this report as confidential and
anonymous. To see what data this error report contains, click here.
The following information is displayed:
Error signature
AppName: iexplore.exe AppVer: 7.0.6000.16544 ModName: unknown
ModVer: 0.0.0.0 Offset: 00ad01f1
I chose to send the error report.
After browsing through the forums, I ran the MGA Diagnostic tool from
http://go.microsoft.com/fwlink/?linkid=52012 and here is the information I
received:
Diagnostic Report (1.7.0066.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-XKJMG-7KHVG-8VJ8J
Windows Product Key Hash: o0FbEqp+Afh5Knp8eFJ23a0PL8M=
Windows Product ID: 55274-640-0304115-23018
Windows Product ID Type: 1
Windows License Type: Volume
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {9542260F-C16F-4712-864C-C4A7CFA0F3BE}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.59.1
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A
Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-2989-80070002_B4D0AA8B-470-80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{9542260F-C16F-4712-864C-C4A7CFA0F3BE}</UGUID><Version>1.7.0066.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8VJ8J</PKey><PID>55274-640-0304115-23018</PID><PIDType>1</PIDType><SID>S-1-5-21-1292428093-1364589140-682003330</SID><SYSTEM><Manufacturer>Dell
Inc. </Manufacturer><Model>Dell DM051
</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.
</Manufacturer><Version>A00</Version><SMBIOSVersion major="2"
minor="3"/><Date>20050815000000.000000+000</Date></BIOS><HWID>DD573B7F0184E05C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard
Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>
<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>
I'd really like to install Windows Defender, can anyone help?