Internet explorer quits..

[C. Bertoncini]

Hi,

I have a problem with my internet explorer 6.0 browser.
After any length of use (15 minutes or so -- I'm surprised
it let me get this far, actually) Internet explorer will
come up with one of two error messages:

Explorer has caused an error in USER.EXE. Explorer will
now close.

or

Explorer has caused an error in kernel32.dll. Explorer
will now close.

In each case, explorer quits itself. I don't know what's
causing the problem. My windows update does not say that
I require any critical updates -- I did install the patch
offered last weekend. It didn't help. Is there a patch
that can fix my problem? If not, where can I find
Internet Explorer 6.0 to download? I think if I reinstall
it I could fix the problem.

Thanks.

 

[siljaline]

Hi,

I have a problem with my internet explorer 6.0 browser.
After any length of use (15 minutes or so -- I'm surprised
it let me get this far, actually) Internet explorer will
come up with one of two error messages:

Explorer has caused an error in USER.EXE. Explorer will
now close.

or

Explorer has caused an error in kernel32.dll. Explorer
will now close.

In each case, explorer quits itself. I don't know what's
causing the problem. My windows update does not say that
I require any critical updates -- I did install the patch
offered last weekend. It didn't help. Is there a patch
that can fix my problem? If not, where can I find
Internet Explorer 6.0 to download? I think if I reinstall
it I could fix the problem.

Thanks.

USER.EXE errors - troubleshooting:
http://www.generation.net/~hleboeuf/eruser.htm

KERNEL32.DLL errors - troubleshooting:
http://www.generation.net/~hleboeuf/errkrn32.htm

HTH

--

siljaline MS MVP IE/OE

(Please reply to group, as reply address is invalid, so that we can all benefit)


"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_

 

[PA Bear]

Check for hijawackware:

Dealing with Unwanted Spyware
http://mvps.org/winhelp2002/unwanted.htm

These days most of us are recommending HijackThis: Post your files to the
forum mentioned on the above page.

If you cannot access the page to download HijackThis, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/hijackthis.zip

If you find you need CoolWebSearch Shredder, use this link:
http://216.180.252.218/~spywareinfo.com/downloads/tools/cwshredder.zip
(Get a fresh copy of CWS Shredder before each use. It's updated
frequently.)

Also update your virus definitions and then run a full system scan. From
now on do both once-a-day.
--
HTH...Please post back to this thread

~Robear Dyer (aka PA Bear)
MS MVP-Windows (IE/OE)
http://mvp.support.microsoft.com
AH-VSOP
http://forum.aumha.org/