Internet Explorer has encountered a problem and needs to close.

[Guest]

I recently received a message from my Internet Explorer 6 saying "Internet
Explorer has encountered a problem and needs to close." I closed the
Explorer and now I cannot access the internet through any program (Quicken,
"send problem to Microsoft", etc) (all of them say they have encountered a
problem). I have connectivity with the internet because I am posting this on
this same computer. I went back two weeks on a system restore in case the
kids did somthing with no luck. I also perforned a vius scan using eTrust
Antivirus with no viruses found.

Operating System - Windows XP

Any Ideas?

 

[Guest]

I recently received a message from my Internet Explorer 6 saying "Internet
Explorer has encountered a problem and needs to close." I closed the
Explorer and now I cannot access the internet through any program (Quicken,
"send problem to Microsoft", etc) (all of them say they have encountered a
problem). I have connectivity with the internet because I am posting this on
this same computer. I went back two weeks on a system restore in case the
kids did somthing with no luck. I also perforned a vius scan using eTrust
Antivirus with no viruses found.

Operating System - Windows XP

Any Ideas?

Hi Dennis,
First clear your caches and delete internet files and cookies then Scan
malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Then try to Disable the Add-Ons on your Browser somehow your browser been
hooked by Add-ons or Plug-ins, on how to disable the Add-ons follow this:
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons and click [OK] to confirm your
Changes, then you can enable them one-by-one and see what the culprit will be
and uninstall it then try to install it agin (that could be Google toolbar,
Yahoo toolbar..etc..).
Then click on Advanced Tab and scroll dwon to this option and uncheck this
box:
[&] Browsing
[ ] Enable Third-party browser extensions (Req rest)

Click [OK] and close the IE window then Reboot your machine.
Try to refresh your winsock you may have a winsock damaged or corrupt.
Download the wimsock fixer from here:
http://www.nasstec.co.uk/tools.html
Look in the event viewer for any Error Messages (X) by double clicking on
them to get more info and send them here in your next post if the above
didn't help.
HTH.
Let us know
Regards,
nass

 

[Gerry Atrick]

I recently received a message from my Internet Explorer 6 saying "Internet
Explorer has encountered a problem and needs to close." I closed the
Explorer and now I cannot access the internet through any program (Quicken,
"send problem to Microsoft", etc) (all of them say they have encountered a
problem). I have connectivity with the internet because I am posting this on
this same computer. I went back two weeks on a system restore in case the
kids did somthing with no luck. I also perforned a vius scan using eTrust
Antivirus with no viruses found.

Operating System - Windows XP

Any Ideas?

It may be irrelevant - but I was getting the "Internet Explorer has encountered
a problem and needs to close." message quite regularly until, for other reasons
I uninstalled the Google toolbar. Since then IE has been behaving as it ought.
Why did I think I needed Google Toolbar in the first place?

Gerry Atrick

 

[Michael D. Alligood]

You might want to try to reregister the dll files that make up Internet
Explorer. This solves a majority of issues dealing with IE. To perform
this task, follow the direction located here. It is pretty simple, but
if you have problems or questions, post back.
http://www.windowsnetworking.com/articles_tutorials/Internet-Explorer-corrupted-fix.html

 

[Elmo]

I recently received a message from my Internet Explorer 6 saying "Internet
Explorer has encountered a problem and needs to close." I closed the
Explorer and now I cannot access the internet through any program (Quicken,
"send problem to Microsoft", etc) (all of them say they have encountered a
problem). I have connectivity with the internet because I am posting this on
this same computer. I went back two weeks on a system restore in case the
kids did somthing with no luck. I also perforned a vius scan using eTrust
Antivirus with no viruses found.

Operating System - Windows XP

Click Start, Run, type:

netsh winsock reset

Press Enter key

Restart the system

You can also try this software download from a working machine:

LSP-Fix
http://www.cexx.org/lspfix.htm

 

[Guest]

Thanks,

One of the below items took but not immediately. After a day or so with the
computer on...all seems fine. Again, thanks for all your help.