R
Richard Hein
Vista Business - HP Pavilion. Can ping all items, can access shared
items on the local area network, wired 100mb ethernet connection at
two different sites. Have tried both a connection direct to a cable
modem (instead of through a WatchGuard Soho6 firewall). Also
connected directly to a Sprint Wireless Mobil Broadband Connection.
Everything works except for no Internet. User had no problems until a
few days ago and then - Nothing.
Was told that user got rid of the TCP/IP stack and then reinstalled.
Have released, flusheddns cache, restored - Nothing.
Turned off all firewalls.
Did a System Restore to well before the problem started - Nothing.
Have run Norton (corporate) Antivirus - Clean.
Have run Ad-Aware - clean.
Get an AOL snmaster.idx database file missing - could not find AOL on
the computer.
Uninstalled Windows update that was mentioned as a possible problem
(can't remember it now) - no go.
This is a good one.
Any ideas besides reformat the thing and start over?
items on the local area network, wired 100mb ethernet connection at
two different sites. Have tried both a connection direct to a cable
modem (instead of through a WatchGuard Soho6 firewall). Also
connected directly to a Sprint Wireless Mobil Broadband Connection.
Everything works except for no Internet. User had no problems until a
few days ago and then - Nothing.
Was told that user got rid of the TCP/IP stack and then reinstalled.
Have released, flusheddns cache, restored - Nothing.
Turned off all firewalls.
Did a System Restore to well before the problem started - Nothing.
Have run Norton (corporate) Antivirus - Clean.
Have run Ad-Aware - clean.
Get an AOL snmaster.idx database file missing - could not find AOL on
the computer.
Uninstalled Windows update that was mentioned as a possible problem
(can't remember it now) - no go.
This is a good one.
Any ideas besides reformat the thing and start over?