Internet Explorer can not dispay webpages

[Sharpie]

Hi,

I can't get Internet Explorer to load any pages, keeps telling me there's
can't display WebPages?
Can someone please help me?
I did a defrag to my system today that is all, I was able to get online for
about 20 minutes and then it would not load anymore.

Appreciate any help out there.
Thanks
Val

 

[Sharpie]

Hi,
I can't get Internet Explorer to load any pages, keeps telling me I can't
display any WebPages.
Can someone please help me?
I did a defrag to my system today that is all, I was able to get online for
about 20 minutes and then it would not load anymore.

Appreciate any help out there.
Thanks
Val

 

[Laura MS MVP]

Use my free FixIE Tool. Download it here
http://pcbutts1.com/downloads/tools/tools.htm

 

[noone]

Didn't happen to install the MS updates while you were online -did it?

 

[PA Bear [MS MVP]]

Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

 

[IanKR]

Hi,

I can't get Internet Explorer to load any pages, keeps telling me there's
can't display WebPages?
Can someone please help me?
I did a defrag to my system today that is all, I was able to get online
for about 20 minutes and then it would not load anymore.

Appreciate any help out there.
Thanks
Val

Are you running ZoneAlarm's firewall, and did you just install MS's KB951748
update?

If so, it's a conflict between ZoneAlarm and that MS update.

I followed this advice on ZA's User Forum:
http://forum.zonelabs.org:80/zonelabs/board/message?board.id=cfg&message.id=52727
and it still didn't solve the problem. The only thing that worked for me is
to:
1. Uninstall KB951748; or
2. Retain KB951748, disable ZA's Firewall and enable Window's Firewall; or
(if you want to retain ZA's 2-way firewall)
3. Retain KB951748, change the slider in ZA's Firewall | Main | Internet
Zone Security to Med. (from High).

I opted for 1. above, until ZA(/MS?) produce a workaround.

Keep an eye on this thread in ZA's forum:
http://forum.zonelabs.org/zonelabs/board/message?board.id=cfg&message.id=52860

Ian

 

[Sharpie]

I do not have ZA I have Norton and yes my computer did the updates, I try
and link onto your help links but nothing works

 

[PA Bear [MS MVP]]

See if (1) disabling the Norton firewall and then (2) enabling the Windows
Firewall fixes the problem.

 

[Sharpie]

I did exactly what you wrote and now I can view Internet explorer.
Thank you so much!!
I'm still having problems uploading pictures to a certain site.
Could this new update cause that problem as well?

 

[PA Bear [MS MVP]]

I'm still having problems uploading pictures to a certain site.

Could this new update cause that problem as well?

What site? (Doubtful)

Now, here's the rest of the fix:

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your Norton Personal Firewall's settings don't help, try the
following:

1. Disable your anti-virus application, all Norton Add-ons (if any), any
real-time protection provided by an anti-spyware application (except for
Windows Defender; includes Spybot Tea Timer, SpySweeper Guards, AVG AS
guard.exe, etc.), disable Norton Personal Firewall AND THEN enable the
Windows Firewall (if necessary).

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled!

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB950759)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If a Root Certificates update is listed in the Optional Updates
category, install it to take full advantage of IE7's enhanced security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable (or reinstall) your
third-party firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

 

[Kayman]

I do not have ZA I have Norton and yes my computer did the updates, I try
and link onto your help links but nothing works

A number of experts agree that the retail AV version of McAfee, Norton and
Trend Micro has become cumbersome and bloated for the average user.

The major Norton criticisms are related to stability and footprint, the
most common problem being slow-downs because of the massive system
resources Norton hogs. There are products on the market with equal or
better test results than Symantec's products, consuming less resources at a
lower price (even free ones).

The retail version of Norton can play havoc with your pc. Uninstall it
using Norton's own uninstall tool:

Download and run the Norton Removal Tool and try to get a refund:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
The Norton Removal Tool uninstalls all Norton 2008/2007/2006/2005/2004/2003
products and Norton 360 from your computer.
Or:
http://fileforum.betanews.com/detail/Norton_Removal_Tool_for_Windows_2000XPVista/1169144666/1

While Norton's removal tool usually gets the job done, you may also want to
go to:
http://www.snapfiles.com/get/winsockxpfix.html
and download a copy of winsockxpfix just in case. Rarely, the removal of
NIS breakes the networking components in XP to the point where internet
access is impossible. This little utility will fix it back up.

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt