Internet Explorer lockup after standby

[Guest]

Internet Explorer has been locking up on me after my laptop sits in standby
mode for an extended period of time. I find that the problem doesn't happen
if I go into standby for 20 seconds and then resume, but if I leave my
computer and come back, internet explorer locks up.

When I say lock up, I mean it will load the homepage, and freeze when it
tries to load another page. After this happens, it will not close. Using
task manager will ask to send an error report, but it will never actually
close the program. The only way to restart is to forcibly shut down windows
by using the power button. I was able to get explorer to work for a bit by
opening my computer and typing in address from there, but it froze after a
few loaded webpages. I haven't targeted the problem as IE yet, as I've had
some programs freeze out of standby, and others not.

Any ideas?

 

[Joe]

Go Firefox!!!!!!!!!!

Internet Explorer has been locking up on me after my laptop sits in standby
mode for an extended period of time. I find that the problem doesn't happen
if I go into standby for 20 seconds and then resume, but if I leave my
computer and come back, internet explorer locks up.

When I say lock up, I mean it will load the homepage, and freeze when it
tries to load another page. After this happens, it will not close. Using
task manager will ask to send an error report, but it will never actually
close the program. The only way to restart is to forcibly shut down windows
by using the power button. I was able to get explorer to work for a bit by
opening my computer and typing in address from there, but it froze after a
few loaded webpages. I haven't targeted the problem as IE yet, as I've had
some programs freeze out of standby, and others not.

Any ideas?

 

[Guest]

Firefox worked for a little bit and then did the same thing. Crashed, and
would not allow itself to be closed.

 

[Guest]

I'll also mention I have an updated bios, and all my drivers updated from
either the manufacturers website, or a newer microsoft driver. This is
frusterating since it didn't happen until I reinstalled windows.

 

[Bob Gruett]

Not a lot of information here. Are any other applications crashing on you?
Are you noticing any pattern to the crashes (ie: after XX minutes the crash
occurs, after visiting a specific website the crash occurs, etc...)?

Remember that some websites call more than just your browser (ie: if a site
contains Flash or Shockwave components, then your local install of
Macromedia Flash or Macromedia Shockwave will need to be working).

Try and get some specifics on the crashes and post it back here.

-Bob

 

[Guest]

After testing things out a bit, it seems to crash about the 3rd or 4th site
after I first open firefox. IE crashes as soon as I try to load another
page. The sign that ie/firefox will crash is that I can't get the network
connection to respond after coming out of standby. Unplugging doesn't bring
up the not connected icon on the start up menu, and it doesn't register in
network conenctions either. Sometimes it even has 2 "not connected" icons
when it comes out of standby, even though I only have one connection and it's
plugged in. When I try to disable and enable it, it won't respond to that
either and locks up the network connections window. I think the ethernet
connection is causing all of this, but I'm not sure what to do, I've tried
multiple driver revisions, and they all do the same thing.

 

[Bob Gruett]

At the risk of sounding like I'm trying to brush this problem aside, you
should probably be aware that Standby Mode (and Suspend, for earlier version
of Windows) is notorious for causing all sorts of unpredictable hardware and
software behavior. I've seen all sorts of apps and peripherals just stop
working after a system is put into and then brought out of Standby. Even
while studying for my MCDST last year I was surprised to read almost exactly
the same thing in one of my study books.

My rule is simply to never use this function unless absolutely necessary,
and always be prepared to reboot the system afterwards.

But okay, with that being said, I guess the next logical question here is
this: do you have any of these problems at all before you system goes into
Standby mode? If not, then I think power management is the problem. If so,
then I'm really not sure where the problem would lie.

Going on the assumption that the NIC card is having issues (the first thing
I'd do here is download some manufacturer diagnostics), then it almost makes
sense that you'd be able to browse a couple of pages in Firefox. I'm more
familiar with IE, but I know that some programs allow you to work on web
pages in an offline mode, and these applications sometimes allow you to not
only automatically download the current pages into an offline repository,
but also download 2-3 pages deep (this gets crazy though, since some pages
have LOTS of links leading to the next level), so what you may be seeing
here is that Firefox is pulling purely from its offline store, and then
after a couple of links it runs out of data and errors.

Of course, that wouldn't take into account jumping from one page to another
via a completely new URL.

Post back with more details on when this problem occurs (before or after
Standby).

-Bob

 

[Guest]

Not wanting to steal a thread but I have the exact same problem. It never
ahppens before I go into standby mode, only when coming out of it. I have
not tried Firefox or any other browser.

I have been searching Microsoft's site for a patch or some explanation of
what is happening with no luck. Any more ideas?

Mark

 

[Bob I]

The problem is your connection to the internet is not there after you
come back from standby. It could be the connection died from the ISP end
or your hardware is not waking up correctly because of incompatible
drivers. IE is waiting for your inoperative network connection to reply.

 

[Guest]

Found a possible solution on another thread. I went into device manager and
then into the network adapter properties. On the power management tab I
unchecked "Allow the computer to turn off this device to save power". This
seems to have solved the problem so far.

 

[Bob I]

Good to hear it's working for you.

Found a possible solution on another thread. I went into device manager and
then into the network adapter properties. On the power management tab I
unchecked "Allow the computer to turn off this device to save power". This
seems to have solved the problem so far.

:

 

[Frank]

I have the same problem.
I connect trough a wlan connection.
The solution with the power management doesnt work because I dont have
a power management tab..

Any suggestions?