Internet Explorer

[Guest]

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seniorneedinghelp
I cannot change my home page or download activex control. I suspect a
problem in Internet Explorer as I also am unable to open webpages. I am
using Firefox without any problems so my internet connection is fine. I have
scanned, defraged, everything possible without being able to find the
problem. Can someone please suggest what else I might be able to try.

 

[Malke]

seniorneedinghelp
I cannot change my home page or download activex control.  I suspect a
problem in Internet Explorer as I also am unable to open webpages.  I
am using Firefox without any problems so my internet connection is
fine.  I have scanned, defraged, everything possible without being
able to find the problem.   Can someone please suggest what else I
might be able to try.

The first thing to do in these cases is scan for malware. Go through
these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with either Sysclean or Multi_AV, plus Ewido. Do all
prep/finishing work and follow instructions to do all scans in Safe
Mode.

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the link above (not here, please).

If the procedures look too complex - and there is no shame in admitting
this isn't your cup of tea - take the machine to a professional
computer repair shop (not your local version of BigStoreUSA).

Malke