intenet problems

[Pierce]

just upgraded xp home to pro.

now i cant get online. standard gateway, network mask, ip adress shows
unavailable.

how do you fix this?

 

[Juan]

How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357

How to reset Internet Protocol (TCP/IP) in Windows XP
Explains how to use the NetShell utility to restore the TCP/IP stack to its
original state that existed when the operating system was installed.
http://support.microsoft.com/kb/299357/en-us

Repair/Reset Winsock settings (Links)
http://windowsxp.mvps.org/winsock.htm

 

[Pierce]

How to reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;299357

How to reset Internet Protocol (TCP/IP) in Windows XP
Explains how to use the NetShell utility to restore the TCP/IP stack to
its
original state that existed when the operating system was installed.
http://support.microsoft.com/kb/299357/en-us

Repair/Reset Winsock settings (Links)
http://windowsxp.mvps.org/winsock.htm

didnt help me that much, even running that repair program didnt solve it.
ip addres and network mask is now available, but not the rest

 

[Juan]

1) Scan your system with antispyware programs.. Recommended are; Adaware SE
Personal, Spybot Search and Destroy, CWShredder, SpywareBlaster and
HijackThis as last resort in case nothing is detected with the previous
programs. http://www.majorgeeks.com/downloads31.html

2) Ago hot Start\Run\type; msconfig and hit enter\go to Startup tab and
uncheck unknown non-system processes to disable them.

3) Go to Start\Run\type; regedit and expand the Local Machine and Current
User hives down to the Run keys and delete unknown non-system values.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

4) Go to Control Panel\Add or Remove Programs\Configure Access and Default
Programs\and select Microsoft Windows Programs.

5) Go to Control Panel\Internet Options\Programs\and click on Restore Web
Settings.

6) Reboot the computer.

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