installer "catastrophic failure"

[Chris]

I'm trying to convince Windows Installer to work again,
to no avail. After replacing the .dll files, updating
the registry in a few different ways, trying under a
clean boot, erasing all files in "temp" folders, and
doing a reinstall-in-place of XP Home, I still get "An
installation support file could not be found.
Catastrophic failure" with every install attempt on
several different install packages.

Any advice?

Thanks!

 

[Jim]

-----Original Message-----
I'm trying to convince Windows Installer to work again,
to no avail. After replacing the .dll files, updating
the registry in a few different ways, trying under a
clean boot, erasing all files in "temp" folders, and
doing a reinstall-in-place of XP Home, I still get "An
installation support file could not be found.
Catastrophic failure" with every install attempt on
several different install packages.

Any advice?

Thanks!
.
Since these files are windows system files, so then try

the system file checker tool. Click start, run, and type
in this here; "sfc /scannow" with that space after the
sfc. It will ask for your XP CD to copy any needed files
from, and it runs as "windows file protection".

 

[Chris]

-----Original Message-----

try
the system file checker tool. Click start, run, and type
in this here; "sfc /scannow" with that space after the
sfc. It will ask for your XP CD to copy any needed files
from, and it runs as "windows file protection".

I tried this, and at one point it did ask for the CD to
replace some files, but the installer still doesn't
work. I appreciate your advice; do you have any other
suggestions?