install freezes

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

When istalling Windows XP, the program freezes at
the "Final Installation" prompt [Set up will complete in
approximately 27 minutes]. I will not allow me to reboot
from the CD to have access to my computer. What can I do
to install the program?
 
Mike said:
When istalling Windows XP, the program freezes at
the "Final Installation" prompt [Set up will complete in
approximately 27 minutes]. I will not allow me to reboot
from the CD to have access to my computer. What can I do
to install the program?

How are you installing? There are two ways of installing XP - a clean
install where the hard drive is formatted first and an upgrade install
where the new operating system is installed "on top" of the old
operating system. If you are doing the latter, try a clean install
instead. Formatting the drive will wipe all current data, so you would
expect to reinstall programs from cd and restore data from backups. If
you are already doing a clean install and the installation is failing,
you probably have bad hardware. Start with a RAM test - I like
Memtest86 from www.memtest86.com - and let the test run for an extended
time, like overnight (unless you get errors immediately). If the RAM is
good, then run a hard drive diagnostic utility, which you can get from
the drive mftr.'s website.

In all cases, be sure that you do not have peripherals (printers,
scanners, cameras, external drives, etc.) attached when doing the
installation.

Malke
 

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