Deeneedshelp said:
If there is anyone who could help me remedy this error message.
My computer cuts to the Royal Blue Error message screen. Sometimes 2-3
different error messages appear. They all have the same ending message. I
try to print the blue screen by using the "PRINT SCREEN/ SYS REQ. button but
the screen won't print.
The ending message say - Beginning Dump of Physical Memory
Physical Memory Dump complete.
There is also a Technical Information - STOP OXOOOOOO5O
(OXE125000,OXOOOOOOOO,OX804FB799,OXOOOOOOO1)
Please help me if you can. All my work is on my computer. I am working
with MicroSoft Windows XP. I am not good with the technical stuff, but if
you can tell me how to fix this problem, I will follow you advice to the
letter. I cannot afford to lose all my work, projects and documents.
I also get an error message that states - "Error registering the ocx
C:/windows/system32/flash macron/ surflash ocx.
Sorry, no free email support. Also, it is a bad idea to post your
unmunged email address on Usenet (where you are posting) because it will
be harvested by spammers. See this link for how to munge:
http://www3.telus.net/dandemar/munad.htm
As for your Stop Error, you can do the troubleshooting here and look up
your 0x0000050 error here:
http://www.aumha.org/win5/kbestop.htm
Go through the "General Troubleshooting of STOP Messages" section.
No matter what, back up your data immediately! When this is all over,
create and implement a backup strategy. It is possible to retrieve data
from a physically viable hard drive even if the computer can't boot into
Windows (and it isn't clear from your post whether you can do this or
not). However, since you say you are "not good with the technical stuff"
you may wish to take the machine to a local professional computer repair
shop. This will not be a BigComputerStore/GeekSquad type of place.
If you can't stay booted into Windows long enough to retrieve your data,
here is some general information about doing this outside of Windows - I
include my entire "boilerplate" because we don't know if your hard drive
is failing or not. You may have inadvertently left out crucial
information from your post such as "there has been a loud clicking noise
coming from my computer" and it is important that you know all the
options to help you make the decision as to what to do.
*****
*IMPORTANT* - If there is any question that the drive is at fault - it's
making noises for instance - and the data is crucial DO NOTHING FURTHER
ON THE DRIVE. Every time you spin that drive up you may be destroying
data. If this is the case, send the drive to a professional data
recovery company like Drive Savers (my preference) or Seagate Data
Recovery. General prices run from $500USD on up. Drive Savers recovered
all the data on a failed laptop drive for one of my clients and it cost
$2,700. He thought it was worth the money; only you know what your data
is worth. I understand that some insurance companies are now covering
data recovery charges so check with yours.
Drive Savers -
http://www.drivesavers.com
Seagate Data Recovery Services -
https://www.seagatedatarecovery.com/
*IMPORTANT* - If you think the drive is physically healthy, it may be
possible to retrieve the data by software methods. DO NOTHING FURTHER ON
THE DRIVE. The data is still on the hard drive but if you overwrite it,
it will be extremely difficult or impossible to recover it. If you use
data recovery software, install it on another machine and either use it
from that operating system or create a bootable cd/floppy and work with
that. If you don't have the skill and/or equipment to do these
procedures and the data is crucial, take the machine to a professional
computer repair shop that has experience in doing data recovery. This
will not be your local version of BigStoreUSA. In-shop data recovery is
usually not exactly cheap (for ex., my charges are generally
$150-350USD), but it normally costs less than sending the drive to a
company like Drive Savers. You need to make the determination of the
value of your data and decide what to do.
So, here are some things to try to recover your data:
1. Pull the drive and slave it in a computer running a working install
of XP. Depending on the target drive's characteristics, you may need a
drive adapter; i.e., laptop-to-IDE or a SATA controller card, etc. A
usb/firewire external drive enclosure works very well, too. Use the
working Windows Explorer to copy the data to the rescue system's hard
drive and then burn the data to cd or dvd.
2. Often XP will not boot with a slaved drive that has a damaged file
system. In that case, boot the target computer with either a Bart's PE
or a Linux live cd such as Knoppix and retrieve the data that way. Here
is general information on using Knoppix for this:
You will need a computer with two cd drives, one of which is a cd/dvd-rw
OR a usb thumb drive with enough capacity to hold your data OR an
external usb/firewire hard drive formatted FAT32 (not NTFS). To get
Knoppix, you need a computer with a fast Internet connection and
third-party burning software. Download the Knoppix .iso and create your
bootable cd. Then boot with it and it will be able to see the Windows
files. If you are using the usb thumb drive or the external hard drive,
right-click on its icon (on the Desktop) to get its properties and
uncheck the box that says "Read Only". Then click on it to open it. Note
that the default mouse action in the window manager used by Knoppix
(KDE) is a single click to open instead of the traditional MS Windows'
double-click. Otherwise, use the K3b burning program to burn the files
to cd/dvd-r's.
http://www.knoppix.net
http://www.nu2.nu/pebuilder/ - Bart's PE Builder
*****
Malke
