Roxio 7 crashes my PC when trying to print!!!

M

Mog

Hi

Very new to computers and need help regarding Roxio 7 Easy Media
Creator.

I installed in program without a problem. However, when I try to print
an image in a CD template, my computer crashes to a blue screen.

It says that an error occured and advises me to disable any listed
drivers or BIOS files.

It has the message:

STOP: 0x0000008E (0xC0000005, 0x80545430, 0xA87F75F4, 0x00000000)

It also starts a dump of physical memory and then says that physical
memory dump has been completed.

Any help would be greatly appreciated.

Thanks

Mog
 
R

Rock

Mog said:
Hi

Very new to computers and need help regarding Roxio 7 Easy Media
Creator.

I installed in program without a problem. However, when I try to print
an image in a CD template, my computer crashes to a blue screen.

It says that an error occured and advises me to disable any listed
drivers or BIOS files.

It has the message:

STOP: 0x0000008E (0xC0000005, 0x80545430, 0xA87F75F4, 0x00000000)

It also starts a dump of physical memory and then says that physical
memory dump has been completed.

Any help would be greatly appreciated.

Thanks

Mog
Click to expand...


Check with Roxio's tech support and their forums. Uninstall it to see
if the problem goes away (cause and effect).

http://aumha.org/win5/kbestop.htm
0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
 
R

R. McCarty

Make sure you go to Roxio's website and download the updates
for your specific version. Usually, their updates are not in a single
package but things like Engine Update, Supported Recorders....
Just be sure to download and install all that apply for your version.
 

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