IE6 hangs

[Ray]

1. About 75% of attempts to access an internet site result in pc hanging.
Progress bar is full with green blocks and left hand side of screen shows
"done".
Ctrl+Alt+Del shows IE 'Not Running' and End Now produces MS advice about
antivirus/antispyware and add-ons.
I have Spybot, AVG Anti-spyware, Ad-aware and Avast which are up to date and
run once a week.

2. I uninstalled Google taskbar some months ago.
Whenever I access Favourites to get to Google search, Spybot throws up a
message about
Cat: User Specific browser toolbar
Change: Value added
Entry: ITbarLayout
Allow or Deny change.

I always deny the change.

3. To try to solve this I ran antispyware/antivirus.
Checked security updates - though automatic download is set.
It appears that Net Framework 2 service pack has been downloaded but it will
not install.

4. Using Dell Dimension 5150 machine with Windows XP (MCE 2005), Intel D
Processor - 2.79 Ghz: 2.80 Ghz. I x Gb Ram. !44 Gb Hard Drive. My knowledge
is limited.

Thanks in advance for any help.

Ray

 

[PA Bear [MS MVP]]

A1. Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315

Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.

Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/page2.html#Removing_Malware

When all else fails, HijackThis v2.0.2
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware with
assistance from an expert. **Post your log to
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7,
http://aumha.net/viewforum.php?f=30, or other appropriate forums for review
by an expert in such matters, not here.**

If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA) computer repair shop.

A2. Disable Spybot Tea Timer for the time being. It will interfere with the
removal of any hijackware. If you don't fully understand what it does and
how it does it, leave it disabled afterward.

A3. Get your IE problems straightened out first. If the problem persists,
ask for assistance in microsoft.public.windowsupdate newsgroup.

A4. See A1 above.

 

[Ray]

1. Posted Hijackthis log. No problems

2. Disabled Tea Timer

3. Saw one of your responses about .Net Framework. Following this advice,
uninstalled .Net Framework versions. Using Express (Recommended) download in
Windows security download, did not find any .Net Framework version required.
I do not know what these versions do but my pc had downloaded .Net Framework
2 service pack, tried to install it when I turn off but never succeeded. So I
propose to amend automatic security download to allow me to choose whether to
install or not.

Situation now is that

1. machine still usually hangs when accessing internet sites.

2. I do not know whether I have done the right thing in respect of .Net
Framework versions.

Thanks again for any help.


Ray

 

[PA Bear [MS MVP]]

Link to the forum thread where you posted your HijackThis log, please?