Hi Sally
sally said:
Running XP Home, on AOL, using AOL interface, and IE
windows open at random (sometimes 40 to 50 at a time)
without opening software. Have uninstalled IE, and it
still occurs. Ran spybot, virus def up to date. Any help
out there?
You can bet there's lots of help here.
Give these a try and see if they
will help.
Although you have run SpyBot, AdAware has some different definitions, and
often what ones does not find the other does. It is a good rule of thumb to
run them both to make sure you rid your system of all these types of files.
AdAware: Free
http://www.lavasoftusa.com/support/download/
or
http://www.majorgeeks.com/downloads31.html
You *MUST* update the program before running to make sure it has the latest
definitions.
CWShredder: Free
http://tinyurl.com/2l9kl
or
http://www.majorgeeks.com/download4086.html
Trend Micro Housecall: - Free On-Line Scan
http://housecall.trendmicro.com
HiJackThis: - Free - Follow all instructionxs carefully:
Go to
http://computercops.biz/downloads-cat-14.html ,
or
http://tinyurl.com/2oce8
or
http://tinyurl.com/2atxk
and download HiJackThis. Unzip to a folder other than your Desktop or the
Temp folder, doubleclick HiJackThis.exe, and hit "Scan".
When the scan is finished, the "Scan" button will change into a "Save Log"
button. Press that, save the log some place you remember where it is. Most
of
what it lists will be harmless or even required, so DO NOT fix anything yet.
Open a the copy of your log in NotePad and made a copy. Then you can go here
to post you log:
http://forum.aumha.org/
Go to the HiJackThis section on the forum list and click to open. You can
post as a guest. It's also a good site to keep for reference. The experts
there will analyze the log and report back the results. Please allow at
least a few hours or a days time for a response.
Remember, you must return to the HJT site to get your answer. It is a good
idea to click the "Notify" box so that you will get an electronic
notification by e-mail to let you know when a response has been posted.
But, you must still return to the site of your answer
Help with Hijackware & Scumware Information:
HijackThis Quick Start Help
http://www.tomcoyote.org/hjt/
The Tutorial if you want to know more about the results or the .log file.
http://www.merijn.org/htlogtutorial.html
also
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
The program below helps keep parasites, spyware, adware, malware from
getting such a grip on your system:
SpywareBlaster: Free
http://www.javacoolsoftware.com/spywareblaster.html
You might read this article for more information on how to keep your machine
"Clean and Mean"
Practicing Safe Hex:
http://www.claymania.com/safe-hex.html
HTH
Jan
