IE temporarily "hung ap"

[Guest]

I posted this question earlier, but then was unable to get into the newsgroup
for a bit so am starting over.

Ever since upgrading to XP from ME in January I've had a problem with IE
hanging. It hangs as it loads a new site and displays "not running" in the
task manager. If I wait 4-5 minutes it will start to run again. This has
also happened once or twice with OE.

It does not hang in any pattern that I have identified. Sometimes it will
go most of a day without hanging and then hang once and be OK for a long
time. It doesn't always hang on any given site. Sometimes it will,
sometimes not on any given site. It has NEVER hung on www.crh.noaa.gov which
is a site I use at least several times a day.

I am current on all updates for XP. My system is an 866 mhz Dell with 512
mb ram and a 20 Gb HD which is about 2/3 full. no network, dial-up access.

I have worked for almost a month with Microsoft phone support with no results.

If it hangs I can close it and go to the same site Opera and everything
works OK.

Any suggestions will be appreciated.

Here is my reply to some questions from Kelly

I use Norton Antivirus 2005 and there are a number of startup items, but the
problem occurs with Norton uninstalled and all startups stopped with msconfig.

The problem occurs when first loading a page or changing pages within a web
site, not when downloading files.

MY OE only checks mail when I ask it to.

I have run spybot, ad aware and highjack this. Adaware and spybot found
some stuff which I removed. Hijackthis found nothing suspicious that I could
see. I also checked it with one of the analysis sites mentioned in
majorgeeks.

Other things to note:
While IE is hung there doesn't appear to be any activity in or out of my
modem. While IE is hung I can open another IE session and go to other sites
successfully.

Another anomaly is that when I disconnect from my ISP, the "connected icon"
in the tray stays on the screen for several minutes even though I am not
connected.

Fred

 

[R. McCarty]

Sounds like a lot of well thought out troubleshooting. Here's just a
few ideas to try.
(1). Check IE's Security Zone and Advanced Option settings.
Especially the Certificate Validation options - Also check on
IE's cookie handling.
(2.) Log in to the Administrator account and complete purge the TIF
cache for your normal Day-to-Day account.
(3.) Check the BHO (Browser Helper Objects) installed to IE
C:\Windows\Downloaded Program Files or use the Add-On
manager.
Sounds like something that "Hooks" into IE. It seems like you've done
most of the standard Malware checks.

 

[T. Waters]

Fred, I don't want to divert you from your original pursuit, but a person as
knowledgeable as you should be using a better interface to read newsgroups.
You are using what is called CDO, the "Yugo" of the interface world. It is
easy to migrate to the "Lexus," aka your Outlook Express:
http://www.michaelstevenstech.com/outlookexpressnewreader.htm
Takes about 2 minutes...

 

[Guest]

Thanks for the suggestion and link. I'll follow through on it.

It is my fondest hope not to have to spend much time seeking help here.

 

[Guest]

I've tried all of these too. I've got everything set at the default values
right now.

I have disabled all of the add-ons to no avail.

Any other suggestions?