IE shut down

G

Guest

After using IE for a period of time, it gives me an error message or just
shuts down. Using XP SP2 and IE6. Anyone out there that can help?
 
D

Don Varnau

Hi,
See http://inetexplorer.mvps.org/archive/answers_5.htm#shuts_down
and http://inetexplorer.mvps.org/archive/answers_10.htm#close

Also... another program, possibly malware, may be causing this.

Start by disabling add-ons from IE> Tools> Manage add-ons. One of them may
be causing the problem.

Then you will want to run Ad-aware, Spybot and (if running WinXP) MS
Anti-Spyware (Beta.)
See these sites for help:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

You may have to post a HijackThis log to one of these forums for additional
help. Look for the proper forum and an "Important- Read This First" message
so that you follow proper procedure.
* HijackThis Quick Start http://www.tomcoyote.org/hjt/#Top
http://forum.aumha.org/viewforum.php?f=30
http://castlecops.com/forums.html
http://tomcoyote.com/forums/
http://www.bleepingcomputer.com/forums/
http://forums.spywareinfo.com/
http://www.spywarewarrior.com/index.php
http://forums.net-integration.net/

Hope this helps,
Don
[MS MVP- IE]
 

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