Error message after I shut down iE

[Guest]

Whenever I shut IE down I get an error message that says it has encountered a
problem with IE and will have to shut down (right after it shuts down). But I
told it to shut down!?? How do I prevent this?
Thanks, Bernie

 

[Frank Saunders, MS-MVP OE/WM]

Whenever I shut IE down I get an error message that says it has
encountered a
problem with IE and will have to shut down (right after it shuts down).
But I
told it to shut down!?? How do I prevent this?
Thanks, Bernie

Probably a malware infection preventing IE from shutting down properly.
So How Did I Get Infected Anyway?
http://www.wilderssecurity.com/showthread.php?t=27971

Help with Hijackware
All MS - MVP Sites.
http://aumha.org/a/parasite.htm
(http://aumha.org/a/quickfix.htm)
http://www.elephantboycomputers.com/page2.html#Removing_Malware
(http://mvps.org/winhelp2002/unwanted.htm)
(http://inetexplorer.mvps.org/darnit.html)
(http://www.mvps.org/sramesh2k/Malware_Defence.htm)

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

 

[Guest]

Bernie:

Did you get a resolution for this problem? It appears to occur after surfing
the net or using Outlook for awhile. I reinstalled I.E.6 but didn't delete
and reinstall the updates. If I fix the problem I will come back here to post
what I found. Here is the advanced info I get without an error code:

Error report information
A problem occurred on your computer that caused Internet Explorer to stop
working. At this time, we do not know what caused this problem.
There is no solution for this problem at this time.
However, your computer is missing updates that can help improve its
stability and security.
Recommendation
________________________________________

Click the following link to go online to view updates for your computer.
Microsoft Update

Use Automatic Updates to keep your computer up to date.

Thank you;

(e-mail address removed)

 

[Don Varnau]

Hi,
Problems when closing IE are usually caused by a third-party program,
toolbar, browser add-on.

If running IE6 SP2, disable add-ons from IE> Tools> Manage add-ons.
Re-enable them one at a time to see if the guilty party shows itself.
ToolbarCop from http://windowsxp.mvps.org/toolbarcop.htm can help find and
remove add-ons.

If not caused by a legitimate program, this may be a malware problem
(adware, spyware, hijacker, trojan, etc.)
See these sites for help:
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
827315- Unexplained computer behavior may be caused by deceptive software:
http://support.microsoft.com/default.aspx?scid=827315
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]