IE 6 error 53 (not enough storage) on Help/About

[JC at MTCSC]

Last week I used Windows Update to apply some updates. In the process some
strangeness occurred and so I cancelled and started over, completing
successfully, or so I thought. Now, an application we use here at work
(Microsoft Business Portal) doesn't operate correctly in IE. So I went to
Help/About to check version, etc., and I get a dialog with error 53, Not
enough storage available to complete this operation. My guess is one of the
IE patches failed somehow. I went looking through installed updates
(Add/Remove Programs) and it looks like none specifically mention IE, so I
would have to go back to each KB site for each update and see if it relates
to IE or not -- a tedious process I'm hoping to avoid. I searched the web in
general and found another instance of someone with this same problem, but
there was no answer to their request for help. Any advice that might save me
some time in trying to remedy this situation would be greatly appreciated.

 

[PA Bear [MS MVP]]

KB963027 = Cumulative Security Update for IE

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/default.aspx?gprid=6527

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates. When you call, clearly state that your problem is related
to a Security Update and cite the update's KB number (e.g., KB999999).

If your problem relates to a Cumulative Security Update for IE (e.g.,
KB963027), call the above number and ask to be transferred to the "Consumer
IE queue" (which is 47830).

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.

 

[JC at MTCSC]

I found the solution here:

http://www.netsplore.com/PublicPortal/blog.aspx?EntryID=45