I receive her e-mail, but when I reply she doesn't receive mine

C

Claire

My e-mail is working and I send and receive with others successfully, and
this other individual sends and receives to others successfully, but she does
not receive my e-mail (although I do receive hers).

I don't get any error messages on this end. She has added me to her
"contacts" list, but that hasn't helped.

Is this her problem or mine? How to solve? Thanks! I use Vista. I don't
know what she uses, but her address is @Yahoo.com
 
G

Guest

Claire said:
My e-mail is working and I send and receive with others successfully, and
this other individual sends and receives to others successfully, but she
does
not receive my e-mail (although I do receive hers).

I don't get any error messages on this end. She has added me to her
"contacts" list, but that hasn't helped.

Is this her problem or mine? How to solve? Thanks! I use Vista. I
don't
know what she uses, but her address is @Yahoo.com

There should be something before to @ to say which user, and it occasionally
helps to have no CAPITAL LETTERS in the address.
 
M

mac

Claire said:
My e-mail is working and I send and receive with others successfully, and
this other individual sends and receives to others successfully, but she
does
not receive my e-mail (although I do receive hers).

I don't get any error messages on this end. She has added me to her
"contacts" list, but that hasn't helped.

Is this her problem or mine? How to solve? Thanks! I use Vista. I
don't
know what she uses, but her address is @Yahoo.com

Does the mail arrive to her if you reply to one of her mails in your Inbox?
 
F

Frank Saunders MS-MVP IE,OE/WM

Claire said:
My e-mail is working and I send and receive with others successfully, and
this other individual sends and receives to others successfully, but she
does
not receive my e-mail (although I do receive hers).

I don't get any error messages on this end. She has added me to her
"contacts" list, but that hasn't helped.

Is this her problem or mine? How to solve? Thanks! I use Vista. I
don't
know what she uses, but her address is @Yahoo.com

In the mail account properties retype the email and replyto addresses very
carefully.
Have her check her Block Senders List and Message Rules.
 

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