I am unable to Logon to my computer!

[Derryck S. Griffith]

Hello!

I am unable to Logon to my computer for the following
reasons:

Whenever I try to LOGON, I get two prompts which says:

"Contact Your system Administrator To Replace The DLL Or
Restore The Original DLL.

AND: WINLOGON.exe Entry Point Not Found.

I have tried everything that I know of eg. F8-F10,
Ctrl+Del, but nothing helps. And I cannot even get to The
Start Menue after the COMPAQ LOGo & Windows XP logos come
on. The screen goes BLACK after the two ogos are shown.

VComputer Modelres6310US
Serial# MX23910871
Product# DA201A
Date Of purchase: 10-27-2002
Tel# 1-212-337-3093

Sincerely,
Derryck S. Griffith.

 

[lvee]

are you running xp home. or pro? Is there a specific dll listed? did you
recently upgrade?

read this article to see if it applies to your situation.
http://support.microsoft.com/default.aspx?scid=kb;en-us;836683&Product=winxp
Post back with your results.