How to turn off the "File System Real-time Protection" in Symantec Antivirus Corporate Edition?

[Dmitriy Kopnichev]

Hello
How to turn off the "File System Real-time Protection" in Symantec Antivirus
Corporate Edition 8.00.9374? The "Enable file system Real-time Protection"
check box and item in the system tray icon are grayed out. But I want to
stay in the Symantec Antivirus Control Center list on our Network
Administrator computer. The "File System Real-time Protection" slows down
moving files dramatically.

 

[Kelly]

YPKM!

Start here:

http://service1.symantec.com/SUPPOR...w=ppfdocs&dtype=corp&prod=&ver=&osv=&osv_lvl=

 

[Dmitriy Kopnichev]

I read the page. How to turn off the "File System Real-time Protection" in
Symantec Antivirus Corporate Edition 8.00.9374?

 

[Kelly]

And?

 

[Dmitriy Kopnichev]

How to turn off the "File System Real-time Protection" in Symantec Antivirus
Corporate Edition 8.00.9374?

 

[Kelly]

What can you add to that? And this is not even CDO. (

 

[Dmitriy Kopnichev]

I have administrator rights on my computer. I should be able to turn off the
"File System Real-time Protection". May be the Network administrator doesn't
care whether the "File System Real-time Protection" in turned off on my
computer.

 

[Kelly]

I would suggest from here taking this up with Symantec. Good luck!

 

[Dmitriy Kopnichev]

Symantec is not interested in users overcoming its Symantec System center.

 

[David Candy]

Ask your system administrator. Most likely s/he set the restriction.

 

[Dmitriy Kopnichev]

Yes. He set the restriction. But I want to overcome it.
Ask your system administrator. Most likely s/he set the restriction.

 

[Tom Porterfield]

Yes. He set the restriction. But I want to overcome it.

It's buried deep in the registry. You'll have better luck posting this to
a group or forum dedicated to Symantec products. You are basically asking
for a back door to get around the built in administration security in the
product. I'm afraid I don't have the details on how to do what you ask so
can only suggest asking in a forum where you have a better chance of
getting your question in front of someone who might know the details of
the answer.
--
Tom Porterfield
MS-MVP MCE
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[Dmitriy Kopnichev]

Where is the forum?

It's buried deep in the registry. You'll have better luck posting this to
a group or forum dedicated to Symantec products. You are basically asking
for a back door to get around the built in administration security in the
product. I'm afraid I don't have the details on how to do what you ask so
can only suggest asking in a forum where you have a better chance of
getting your question in front of someone who might know the details of
the answer.
--
Tom Porterfield
MS-MVP MCE
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[Tom Pepper Willett]

Try www.symantec.com

Where is the forum?

 

[Tom Porterfield]

Where is the forum?

Go to www.google.com and search for symantec forum or symantec newsgroup.
--
Tom Porterfield
MS-MVP MCE
http://support.telop.org

Please post all follow-ups to the newsgroup only.

 

[estafford]

You can't, you need to access the symantec control MMC at the server to
disable this on a per user/computer basis...

 

[Bill Sanderson]

You need to talk to the administator who is controlling the Antivirus
installtions on the workstations in your organization.

The reason the checkbox is greyed out is that central policy settings
mandate that the protection remain on. I suspect this problem can be fixed
without removing the protection, but I'm not familiar with this product
enough to point you directly to a fix.

In any case, the control over whether you can disable that checkbox lies
with your administrator.

 

[Bill Sanderson]

Dmitriy - this is the correct answer.

Talk to your network admin. He should be able to find the control MMC icon
for the corporate antivirus. Check properties of your workstation in that
applet--you should be able to configure this there.

However--let me reiterate: Turning this off should not be necessary--the
performance issue should be fixable without doing in the antivirus
protection.

I'm afraid I don't know of a good forum for Symantec support to
recommend--their Knowledge base is searchable at www.symantec.com. however,
and I've often found solutions to such issues there.

 

[estafford]

<quote>
slows down
moving files dramatically.
<end>

I would say some slow moving files is a small price to pay for what a virus
or trojan could do - including severe system performance issues.

Your system admin can set a "blanket policy" for a network installation.
In addition, your admin can also set policies on a per user/computer basis
that will overide the "blanket" policy.

Including what to scan, how often, how deep, under what actions/conditions
etc...
The admin can also give you as an individual the ability to disable real
time scan (not recommended). All this is done through the Symantec MMC on
the server.

Know what your company policies on this subject are. You may just have to
live with it.
After all, you wouldn't want to be responsible for releasing a virus or
trojan on your network because you disabled virus protection.

 

[Bill Sanderson]

Agreed.

I don't think this is a universal issue with Symantec Corporate--my clients
haven't run into it--so I suspect this is fixable. Turning off the scan
should be an absolute last resort, although reasonable for testing.