How to re-install W2K Pro sound drivers?

[Guest]

How DOES one re-install sound drivers on Windows 2000 Pro?

I have an EXCELLENT new free voip telephony service, Skype - works through all firewalls!!! - but unfortunately one of these rubbishy sound thingies (Windows Media Player, Real One, and the like) appears to have done a predatory take-over of my sound, and my headset isn't working (though it works fine on other machines in the house).

So I need to reinstall. How is it done? Where exactly ARE the sound drivers found on the Windows Pro disk?

 

[Andy]

Reinstalling Win2K for a sound card driver looks a bit
drastic. You may consider the following:

right click my computer/properties/hardware/device
manager/ Double click on your sound card /driver and you
can reinstall the driver from your CD (Win2K CD?)

Hope this helps

-----Original Message-----
How DOES one re-install sound drivers on Windows 2000 Pro?

I have an EXCELLENT new free voip telephony service,

Skype - works through all firewalls!!! - but unfortunately
one of these rubbishy sound thingies (Windows Media
Player, Real One, and the like) appears to have done a
predatory take-over of my sound, and my headset isn't
working (though it works fine on other machines in the
house).

So I need to reinstall. How is it done? Where exactly

ARE the sound drivers found on the Windows Pro disk?

 

[Steve Nielsen]

I think you mis-read the OP Andy. I see nowhere they said anything about
re-installing the OS, just the sound card driver.

Steve

 

[Guest]

Thanks Andy, very helpful.

I do what you say, and I get the following

Device Manager | Sound Video and Game Controllers | Audio Codecs
double clic
Device Status: This device is working properly.

This then leads me to 'Troubleshooting' which leads me to an endless loop, since the Troubleshooter always judges that "this system is working properly", which it isn't.

So I am back to my initial puzzlement. Is the sound driver on the W2K Pro disk? Where? How do I install it? I had assumed that I would need to re-install the sound driver by inserting the W2K Pro disk and following instructions, but when I click 'Install Windows 2000', I get the following error message: "Windows 2000 Setup does not support upgrading from Microsoft Windows 2000 Professional Service Pack 4 to Microsoft Windows 2000 Professional Service Pack 2." I did not actually WANT to re-install, but there doesn't, on the face of it, seem to be any other way of 'getting at' the contents of the W2K Pro installation disk

Then there is (I suppose) another issue, which is, that I am using a Toshiba computer, and possibly, it doesn't use the standard W2K pro sound driver. How would one know

 

[Andy]

It appeared in an earlier post

-----Original Message-----
I think you mis-read the OP Andy. I see nowhere they said anything about
re-installing the OS, just the sound card driver.

Steve


.

 

[Andy]

You should be look at a sound card, not audio codec.

There are some sound drivers from various manufactureres
on the win2K CD. You need to know what sound card you
have on your system. The driver should come with your
sound card, otherwise you will have to download it from
the manufacturere's site. If it is an on-board sound
card, you need to install the driver from the motherboard
CD.

Good luck!

-----Original Message-----
Thanks Andy, very helpful.

I do what you say, and I get the following:

Device Manager | Sound Video and Game Controllers | Audio Codecs
double click
Device Status: This device is working properly.

This then leads me to 'Troubleshooting' which leads me to

an endless loop, since the Troubleshooter always judges
that "this system is working properly", which it isn't.

So I am back to my initial puzzlement. Is the sound

driver on the W2K Pro disk? Where? How do I install
it? I had assumed that I would need to re-install the
sound driver by inserting the W2K Pro disk and following
instructions, but when I click 'Install Windows 2000', I
get the following error message: "Windows 2000 Setup does
not support upgrading from Microsoft Windows 2000
Professional Service Pack 4 to Microsoft Windows 2000
Professional Service Pack 2." I did not actually WANT to
re-install, but there doesn't, on the face of it, seem to
be any other way of 'getting at' the contents of the W2K
Pro installation disk.

Then there is (I suppose) another issue, which is, that I

am using a Toshiba computer, and possibly, it doesn't use
the standard W2K pro sound driver. How would one know?

 

[Andy]

Further to my previous post, after you double click on the
sound card, what you see is the cntent in the general
tab. To install the driver, you click the driver tab and
click update driver. Follow the prompt and insert the CD,
navigate to the correct directory/folder.

If nothing else works, delete the sound card entry in
device manager, reboot and let win2K discovers the
hardware for you.

-----Original Message-----
Thanks Andy, very helpful.

I do what you say, and I get the following:

Device Manager | Sound Video and Game Controllers | Audio Codecs
double click
Device Status: This device is working properly.

This then leads me to 'Troubleshooting' which leads me to

an endless loop, since the Troubleshooter always judges
that "this system is working properly", which it isn't.

So I am back to my initial puzzlement. Is the sound

driver on the W2K Pro disk? Where? How do I install
it? I had assumed that I would need to re-install the
sound driver by inserting the W2K Pro disk and following
instructions, but when I click 'Install Windows 2000', I
get the following error message: "Windows 2000 Setup does
not support upgrading from Microsoft Windows 2000
Professional Service Pack 4 to Microsoft Windows 2000
Professional Service Pack 2." I did not actually WANT to
re-install, but there doesn't, on the face of it, seem to
be any other way of 'getting at' the contents of the W2K
Pro installation disk.

Then there is (I suppose) another issue, which is, that I

am using a Toshiba computer, and possibly, it doesn't use
the standard W2K pro sound driver. How would one know?

 

[Guest]

The W2K Sound recorder doesn't work. But most things like Real Player and other such sound gizmos work. Does that tell you anything? (before I start deleting sound drivers and making the problem worse)

 

[Guest]

Belarc Advisor, a personal information software, shows an entry under Multimedia, which says: Crystal WDM Audio Codek. But you say, don't look at the Codec.

So how do I find out what my sound card is?

Doesn't seem to be mentioned in the Toshiba manual.

Aida32, another personal system information software, gives me the information that I have an Intel 82801 CA ICH3 - AC '97 Audio Controller [B1]. Would that be it? Does it need a driver? Difficult really to have much confidence in all this, there seem to be hundreds of drivers in the system, none of which are visibly faulty.

 

[Andy]

Codec stands for coding/decoding. They are not sound card
drivers, but windows media player (or real player? I don't
use it so I have no idea)will use the various codecs
installed when it encounters certain sound file formats.
The driver you are trying to install should be an
information file (with a file extension of .inf).

When I set up Win2K, it automatically detects my sound
card and installs the driver.

Normally, if you delete the hardware from device manager,
win2K will detect the hardware and prompt you to install a
driver for it. e.g. monitor or display adapter, no great
harm will be caused to your system.

If you feel that deleting the sound card entry in device
manager is too risky, you can just disable it (under the
general tab), but I don't know whether win2K will be able
to detect your sound card or not.

Can you check the hardware entries under sound, video and
game controllers to see if there is any mention about an
audio device besides audio codec and legacy audio
drivers. If found, double click on it and click the
driver tab to update the driver. Let windows search for a
suitable driver, check the cd-rom drives and ms windows
update. The wizard will search the cd-rom for a driver
automatically. When it is done, you still can decide
whether to install the driver or not.

You should also contact Toshiba for information about your
system.

-----Original Message-----
The W2K Sound recorder doesn't work. But most things

like Real Player and other such sound gizmos work. Does
that tell you anything? (before I start deleting sound
drivers and making the problem worse)

 

[Guest]

As always, a truly fantastic set of instructions. Thanks

I will go away and see what I can do with this. I'll be back in a couple of days, telling of success or failure.