How do I use Outlook with Cable Internet connection

[jeaninerae]

I cannot send emails - when I run a test of the account
settings I get this error message: "unable to log on to
the outgoing mail server..." I've checked the server
address is correct. The internet provider will not give
me any help as they say it is a Microsoft problem. The
provider refuses to support the software.

Incoming emails work fine.

Help!!

 

[SG]

Check,check,and recheck ALL your email account
information in Outlook. Really sounds like some setiing
is incorrect.

 

[Milly Staples [MVP - Outlook]]

Have you set your server to authenticate? On the server tab of your account
settings, check the box that your server requires authentication.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.

| I cannot send emails - when I run a test of the account
| settings I get this error message: "unable to log on to
| the outgoing mail server..." I've checked the server
| address is correct. The internet provider will not give
| me any help as they say it is a Microsoft problem. The
| provider refuses to support the software.
|
| Incoming emails work fine.
|
| Help!!