Help With Standard VGA Drivers


C

clist-1

I'm running XP Pro SP3.

I was using a Radeon 7200 32MB card, with no problems. I recently
installed a Diamond Stealth S80 Radeon 9200SE 128MB card, and cannot
get the appropriate video drivers to install. The 9200 card displays
OK, but I can't get any drivers for it to load.

Every time I try to load the drivers I get a message box that says:

"Video Driver Not Found, Set up was unable to complete installation,
try to set up your display adapter with a standard VGA driver before
running set up."

I've done a lot of searching and tried many things but with no
success. I tried selecting the /BASEVIDEO in boot.ini in msconfig and
that did start the computer in basic video (640x480) but I still got
the same errors when trying to load the Radeon drivers.

I'm not sure if this is related, but in Device Manager: (1) there is
no Display Adapter listed (though the Radeon 9200 does appear when I
run System Information for Windows, and (2) the 'VIA CPU to AGP
Controller' shows: "This device cannot find enough free resources that
it can use. (Code 12)."

I tried to do an XP Repair and after I selected the Windows (option 1
of only 1) it asked for the Administrator password. I entered this
and it went to DOS (C:\Windows). I didn't see anything there for
repair, so I went back into Windows.

Can anyone provide a solution to this problem?
 
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C

clist-1

http://support.amd.com/us/kbarticles/Pages/GPU131ObtainGPUDriversAuto.aspx



Download and run; amddriverdownloader.exe



NOTE: It is possible that Diamond may have a modified chip-set that won 't

allow generic, non-Diamond, software.



If there is software for your video card, remove the associated software

though the "Add/Remove Programs" control panel applet and then install the

software downloaded from AMD/ATI.
--

Dave

Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk

http://www.pctipp.ch/downloads/dl/35905.asp

I couldn't get the AMD Driver Downloader software to work.

The Radeon 9200SE card does not appear in the Device Manager, but it does show up in System Information for Windows (SIW) software. Since it does notappear in Device Manager, I couldn't uninstall the drivers for it. The Add/Remove Programs doesn't show any software for any video cards.

The only way I've been able to get the new card to work properly is to Repair the XP installation, which isn't a very efficient approach. When the Repair is complete and I restart, the 9200SE card is recognized and the various settings are available, without my having loaded any specific drivers from ATI or Diamond.

I found software for backing up drivers and it backed up drivers for both the 9200 and 7200 cards.

Questions:
1. Is there a way to do a Repair for only the video drivers?
2. Is there a way that I can remove only the Radeon 7200 drivers?

Thanks again for any help.
 
G

glee

I couldn't get the AMD Driver Downloader software to work.

The Radeon 9200SE card does not appear in the Device Manager, but it
does show up in
System Information for Windows (SIW) software. Since it does not
appear in Device
Manager, I couldn't uninstall the drivers for it. The Add/Remove
Programs doesn't show
any software for any video cards.

The only way I've been able to get the new card to work properly is to
Repair the XP
installation, which isn't a very efficient approach. When the Repair
is complete and I
restart, the 9200SE card is recognized and the various settings are
available, without my
having loaded any specific drivers from ATI or Diamond.

I found software for backing up drivers and it backed up drivers for
both the 9200 and
7200 cards.

Questions:
1. Is there a way to do a Repair for only the video drivers?
2. Is there a way that I can remove only the Radeon 7200 drivers?

Thanks again for any help.

It sounds like your BIOS is assigning resources incorrectly with that
card. You went from a video card with 32-MB of memory to one with
128-MB. Possibly, your BIOS or the chipset on that motherboard can't
handle the 128-MB of memory on the new video card. See if there is a
BIOS update from the motherboard manufacturer that addresses that. If
not, you may not be able to use a video card with that amount of RAM on
it..... or it may be a chipset incompatibility between the new card and
the motherboard. It's not uncommon.
 
G

glee

glee said:
It sounds like your BIOS is assigning resources incorrectly with that
card. You went from a video card with 32-MB of memory to one with
128-MB. Possibly, your BIOS or the chipset on that motherboard can't
handle the 128-MB of memory on the new video card. See if there is a
BIOS update from the motherboard manufacturer that addresses that. If
not, you may not be able to use a video card with that amount of RAM
on it..... or it may be a chipset incompatibility between the new card
and the motherboard. It's not uncommon.
It's also possible that playing with the AGP Aperture size in the BIOS
Setup might help. Check that your RAM is in the right slots for dual
channel if supported, and in the #1 slot pair if you have more slots
than RAM sticks.

In Windows, try removing ALL video drivers for both cards... if AMD/ATi
still have a driver removal tool, use it to start clean with drivers,
set the AGP Aperture to 128, and then try installing the correct
drivers. Also make sure you have the right chipset drivers installed
for the motherboard.... looks like you have a VIA chipset.
 
C

clist-1

It's also possible that playing with the AGP Aperture size in the BIOS

Setup might help. Check that your RAM is in the right slots for dual

channel if supported, and in the #1 slot pair if you have more slots

than RAM sticks.



In Windows, try removing ALL video drivers for both cards... if AMD/ATi

still have a driver removal tool, use it to start clean with drivers,

set the AGP Aperture to 128, and then try installing the correct

drivers. Also make sure you have the right chipset drivers installed

for the motherboard.... looks like you have a VIA chipset.

--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+
I do have the AGP Aperture set to 128, even though the 9200 card's brochuresays to set it at 1/4 of the card's memory. I'm now using the 7200 card, no problems at all.

When I installed the 9200, I had to do a Windows Reinstall to reload the standard video drivers and the card worked fine using only the XP drivers, and it shows in Device Manager / Display Adapters. But, and I'm not sure of the sequence here, when I tried to use a rammdisk software (VSuite Ramdisk), after the restart, the 9200 drivers disappeared, as it did from the Display Adapters.

I don't understand why the VSuite Ramdisk software would interfere with thevideo card's drivers, but it does.

I tried restoring the drivers from the Drivers Backup! software, but that didn't work.

Is there a shortcut I can use to get the appropriate video drivers for the 9200 reloaded; i.e., without having to do a Reinstall, when the card does not appear in the Display Adapters?
 
G

glee

I do have the AGP Aperture set to 128, even though the 9200 card's
brochure says to set it
at 1/4 of the card's memory. I'm now using the 7200 card, no problems
at all.

When I installed the 9200, I had to do a Windows Reinstall to reload
the standard video
drivers and the card worked fine using only the XP drivers, and it
shows in Device Manager
/ Display Adapters. But, and I'm not sure of the sequence here, when I
tried to use a
rammdisk software (VSuite Ramdisk), after the restart, the 9200 drivers
disappeared, as it
did from the Display Adapters.

I don't understand why the VSuite Ramdisk software would interfere with
the video card's
drivers, but it does.

I tried restoring the drivers from the Drivers Backup! software, but
that didn't work.

Is there a shortcut I can use to get the appropriate video drivers for
the 9200 reloaded;
i.e., without having to do a Reinstall, when the card does not appear
in the Display
Adapters?

Use the drivers for the Radeon that Windows is supplying, if they work
and the card appears correctly in Device Manager with them installed.
If the other drivers you have tried do not install or cause the issues
you are seeing, don't use them. I'm not sure why you want to. You have
not said if you have checked whether your BIOS supports the card in
question.

The RAM disk software creates a RAM disk from part of the system memory.
An AGP card has direct memory access to system memory and uses a portion
of system RAM as the AGP aperture. If you have a flaky RAM stick, or if
the RAM is not in the primary slots, or not in the right slots for dual
channel if available, anything that utilizes RAM could be affected
adversely. If your chipset is not fully compatible with the newer
Radeon card, the problems could appear only when that card is installed.
If the aperture is already set to 128, then try setting it lower... 64
or 32. Personally, I think the issue is elsewhere.

You have not given any info about the system involved.... the
motherboard model, the amount of RAM, the number of system RAM slots and
how many are occupied, which slots are being used and if the system uses
dual channel mode or is capable of it, the computer model if a brand
name system.

You did not say if the VIA CPU to AGP Controller shows a code 12 when
the Windows drivers are in use, or only when you load the 3rd party
Radeon drivers. You have not said what motherboard chipset drivers are
loaded from VIA.
 
C

clist-1

Use the drivers for the Radeon that Windows is supplying, if they work

and the card appears correctly in Device Manager with them installed.

If the other drivers you have tried do not install or cause the issues

you are seeing, don't use them. I'm not sure why you want to. You have

not said if you have checked whether your BIOS supports the card in

question.



The RAM disk software creates a RAM disk from part of the system memory.

An AGP card has direct memory access to system memory and uses a portion

of system RAM as the AGP aperture. If you have a flaky RAM stick, or if

the RAM is not in the primary slots, or not in the right slots for dual

channel if available, anything that utilizes RAM could be affected

adversely. If your chipset is not fully compatible with the newer

Radeon card, the problems could appear only when that card is installed.

If the aperture is already set to 128, then try setting it lower... 64

or 32. Personally, I think the issue is elsewhere.



You have not given any info about the system involved.... the

motherboard model, the amount of RAM, the number of system RAM slots and

how many are occupied, which slots are being used and if the system uses

dual channel mode or is capable of it, the computer model if a brand

name system.



You did not say if the VIA CPU to AGP Controller shows a code 12 when

the Windows drivers are in use, or only when you load the 3rd party

Radeon drivers. You have not said what motherboard chipset drivers are

loaded from VIA.



--

Glen Ventura

MS MVP Oct. 2002 - Sept. 2009

CompTIA A+
The 9200 card only appears in Device Manager / Display Adapters after I have done a Reinstall. Restarting the computer initially with the 9200 does not load the correct drivers, only some basic ones that allow three resolutions. The Reinstall does load the necessary drivers, but as I've said and I'm sure you know, this is not a short process. That is why I asked if there is a short, easy to accomplish process for reloading just the video drivers.

The motherboard is an MSI KT3 Ultra; three sticks of PC2700 1GB DDR Ram (all three slots used); not dual channel capable as far as I know; AMD Athlon 1800+ CPU. A non-name brand computer.

It's been a while, but I believe that when the 9200 is installed and no cards appear in Display Adapters, the VIA CPU to APG error appears, and it is the 'code 12' you noted.

I believe I have the latest motherboard chipset drivers. The North Bridge is VIA VT8367 Apollo KT333, the South Bridge is VIA VT8233(A).

Many thanks for your comments.
 
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G

glee

The 9200 card only appears in Device Manager / Display Adapters after I
have done a
Reinstall. Restarting the computer initially with the 9200 does not
load the correct
drivers, only some basic ones that allow three resolutions. The
Reinstall does load the
necessary drivers, but as I've said and I'm sure you know, this is not
a short process.
That is why I asked if there is a short, easy to accomplish process for
reloading just the
video drivers.

The motherboard is an MSI KT3 Ultra; three sticks of PC2700 1GB DDR Ram
(all three slots
used); not dual channel capable as far as I know; AMD Athlon 1800+ CPU.
A non-name brand
computer.

It's been a while, but I believe that when the 9200 is installed and no
cards appear in
Display Adapters, the VIA CPU to APG error appears, and it is the 'code
12' you noted.

I believe I have the latest motherboard chipset drivers. The North
Bridge is VIA VT8367
Apollo KT333, the South Bridge is VIA VT8233(A).

Many thanks for your comments.
You install the display drivers from a CD or download, and the issues
you described appear. At that point, if you can't roll back the drivers
in the Display Adapter properties in Device Manager, because the adapter
is missing from Device Manager, use System Restore to restore your
system to the restore point just prior to installing the problem driver.
That's what System Restore is for.
 

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