G
Guest
I was using my PC last night when I got a blue screen saying my computer was
going to be shut down for safety.
I turned it back on and it went through the windows loading screen, then to
a screen that gave me the optiions of safe mode, last known good
configuration & normal windows, I chose last known good but it just went back
to the same screen so I tried safe and normal as well but ti just kept going
back to the same thing.
I put my windows cd in and tried to boot it from that to see if it would
repair, however it then told me that it couldnt detect any previous windows
and that I needed a full program before I could add the upgrade. Now the
problem is my disc is the full windows xp professional, it isn't an upgrade
and it is original microsoft. I have never had this problem with it before
and this disc has always loaded anytime I have done a reboot.
I hope you can understand what I am trying to explain here and I would be
really grateful if anyone could give me any help to get my pc back to normal.
I am typing this at work so I hope someone helps me before home time.
Thanks in advance.
Denise
going to be shut down for safety.
I turned it back on and it went through the windows loading screen, then to
a screen that gave me the optiions of safe mode, last known good
configuration & normal windows, I chose last known good but it just went back
to the same screen so I tried safe and normal as well but ti just kept going
back to the same thing.
I put my windows cd in and tried to boot it from that to see if it would
repair, however it then told me that it couldnt detect any previous windows
and that I needed a full program before I could add the upgrade. Now the
problem is my disc is the full windows xp professional, it isn't an upgrade
and it is original microsoft. I have never had this problem with it before
and this disc has always loaded anytime I have done a reboot.
I hope you can understand what I am trying to explain here and I would be
really grateful if anyone could give me any help to get my pc back to normal.
I am typing this at work so I hope someone helps me before home time.
Thanks in advance.
Denise