HE Upgrade to Pro - Hang during setup (0x44)

[Chow Yee]

Hi. I have a Dell Inspiron 51000 notebook, preinstalled
with Microsoft Windows XP Home Edition. I bought a
Windows XP Professional OEM CD, and tried to upgrade
Windows XP HE to Windows XP Pro.

Everything went well, until the Installing Devices part.
It pass through 70% of the Installing Devices section,
and when it's 34 minutes left, I got a blue screen,
saying an error regarding MULTIPLE_IRP_COMPLETE_REQUESTS.
In the bottom of the screen, I got a memory dump as
follows: 0x00000044 (0x81D76C70, 0x00000D60, 0x00000000,
0x00000000). I was forced to restart my computer.

The computer restarted, and the install process repeated,
and I got the same problem again, despite numerous
attempts. I found out the memory dump for 0x44, 0xD60,
0x00 remained the same, except the 0x81D76C70, which
changed all the time.

May I know what should I do now? I've went to my Dell
Inspiron Notebook's BIOS, and disabled anything I can
disable, but to no avail. Is it true I can't perform an
upgrade using an OEM CD? If so, why does it still show
the Upgrade option when I put the CD into my CD-ROM
drive? Is there any way I can revert back to my previous
Windows, at least, to save my files?

Thanks a lot for your help.

 

[Carey Frisch [MVP]]

OEM versions of Windows XP Pro lack the ability to upgrade
over an existing Windows installation. They must be installed
on a "clean" reformatted drive. Only "retail versions" of XP
can perform an upgrade.

Try performing a "repair install" of XP Home:

How to Perform a Windows XP Repair Install
http://www.michaelstevenstech.com/XPrepairinstall.htm

Clean Install Windows XP
http://www.michaelstevenstech.com/cleanxpinstall.html

[Courtesy of MS-MVP Michael Stevens]


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

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| Hi. I have a Dell Inspiron 51000 notebook, preinstalled
| with Microsoft Windows XP Home Edition. I bought a
| Windows XP Professional OEM CD, and tried to upgrade
| Windows XP HE to Windows XP Pro.
|
| Everything went well, until the Installing Devices part.
| It pass through 70% of the Installing Devices section,
| and when it's 34 minutes left, I got a blue screen,
| saying an error regarding MULTIPLE_IRP_COMPLETE_REQUESTS.
| In the bottom of the screen, I got a memory dump as
| follows: 0x00000044 (0x81D76C70, 0x00000D60, 0x00000000,
| 0x00000000). I was forced to restart my computer.
|
| The computer restarted, and the install process repeated,
| and I got the same problem again, despite numerous
| attempts. I found out the memory dump for 0x44, 0xD60,
| 0x00 remained the same, except the 0x81D76C70, which
| changed all the time.
|
| May I know what should I do now? I've went to my Dell
| Inspiron Notebook's BIOS, and disabled anything I can
| disable, but to no avail. Is it true I can't perform an
| upgrade using an OEM CD? If so, why does it still show
| the Upgrade option when I put the CD into my CD-ROM
| drive? Is there any way I can revert back to my previous
| Windows, at least, to save my files?
|
| Thanks a lot for your help.