I cannot get my computer to download anything. I had a new
picture CD and it will not download.
A) First, a little lesson in terminology: You "download" from the internet,
not from a CD. You can "read" a file on a CD by "opening" it CD (by
double-clicking, which should start a picture viewer, for example), and you
can Move and Copy them.
B) You machine is not opening the picture CD for reading. There are a variety
of causes for this, and without further information, it's not easy to suggest
what you should do. So:
--- B1) Are there any error messages when you try to open the CD? If so,
tell us what they say.
--- B2) Does the CD Drive open other CDs that you have? For example, does
it play music CDs? Can you read pictures on other picture CDs?
--- B3) It's possible that you don't have the right software to open the
pictures on your new picture CD. What kind of picture viewing software do you
have? Does the Help tell you what formats (types of picture files) it can
read? Etc.
--- B4) If the picture CD was made on another computer, it may simply be
that the other computer's CD burner didn't burn the CD properly. This happens
surprisingly often - only the original burner can read the CD. Could be that
the person who made this CD forgot to "close" or "finalize" it. Or it could
be that it was burned at too high a speed -- burning at a slower speed will
fix that (I've found 4x always works, 16X often doesn't, especially with
cheap CD blanks.) Sometimes, a CD burned on a Win9x/ME machine will not read
properly on a Win2000/XP machine (and vice versa.) There's a patch to fix
this.
So, come back with more info, and you should get some help here.
