Group policy changes

[Guest]

I'm using adobe acrobat 7 profressional with windows XP service pack 2. I
managed to update the software to version 7.0.3 but the 7.0.5 is refusing to
get installed. The windows installer 3.1 error message that comes up says
"this action is only valid for products that are currently installed". I
tried using windows installer clean up utility but it didn't help. The
updates are getting installed in my friend's computer which also runs winXp
servise pack2. Kindly help

 

[S.Sengupta]

FIX: "This action is only valid for products currently installed" error
message after you install two major software updates for a product on
Windows XP SP2 by using Windows Installer 3.0

http://support.microsoft.com/default.aspx?scid=kb;en-us;893048

Error 1605: This action is only valid for products that are currently
installed
http://consumer.installshield.com/kb.asp?id=Q108474

regards,
S.Sengupta[MS-MVP]

 

[Guest]

Thanks for your trying to help sir
I tried both websites for posting this SOS. The MS site tells about a hotfix
but it is nowhere for download. Can you suggest me a site where I can
download that?. Thanks

FIX: "This action is only valid for products currently installed" error
message after you install two major software updates for a product on
Windows XP SP2 by using Windows Installer 3.0

http://support.microsoft.com/default.aspx?scid=kb;en-us;893048

Error 1605: This action is only valid for products that are currently
installed
http://consumer.installshield.com/kb.asp?id=Q108474

regards,
S.Sengupta[MS-MVP]

I'm using adobe acrobat 7 profressional with windows XP service pack 2. I
managed to update the software to version 7.0.3 but the 7.0.5 is refusing to
get installed. The windows installer 3.1 error message that comes up says
"this action is only valid for products that are currently installed". I
tried using windows installer clean up utility but it didn't help. The
updates are getting installed in my friend's computer which also runs winXp
servise pack2. Kindly help

 

[Malke]

Thanks for your trying to help sir
I tried both websites for posting this SOS. The MS site tells about a
hotfix but it is nowhere for download. Can you suggest me a site where I
can download that?. Thanks

If you read about the hotfix, then you also read that hotfixes are not
available for download. There was contact information on the website.
Getting and using a hotfix is extremely easy and only takes a few minutes.
You contact MS, tell them that your computer is experiencing the symptoms
of Knowledge Base #[insert your number], and they email you the link to the
zipped hotfix download and a password with which to open the zipped file.

Generally the whole process takes less than 10 minutes.

MS phone number for hot fixes in USA - 800-936-5700
MS International Support -
http://support.microsoft.com/common/international.aspx

Malke