Excel /Word problem

[Guest]

In the past I had trouble with service pack 2 and did not have it on my
computer. I decided to install it so I could download Mindows defender. After
installation and updates I could not open Excel or word documents. For Excel
I get 'Cannot Read' and for Word " file is not available" pdf and picture
files, also in My Documents, open fine. I ended up removing service pack2-
still couldn't read files, repaired Windows XP Professional--still couldn't
read--reinstalled Office xp Small Business-still can't read files. Help!

JohnF

 

[Guest]

sp2 is not likely the
cause for the
o.s. and office to
become dysfunctional

word and excel
also work in safemode.

you might try to see
it they function there.


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[Guest]

Thanks for responding. One of the updates that followed was for
Office--perhaps that was the cause. Thgis is about the fourth time I have
installed and later uninstalled service pack 2--I always have a problem of
some kind after installing it. I have fixed it. This time I uninstalled
Office before reinstalling and the problem disappeared.

 

[Guest]

ok,

it's good you got
it up and running again.

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<)))º>·´¯`·.¸. , . .·´¯`·.. ><)))º>`·.¸¸.·´¯`·.¸.·´¯`·...¸><)))º>

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