Getting rid of Norton (To Twayne) LightningSand.cfd corruption

[JeanPaulo]

Twayne was the most helpfull for my problem, but no one could tell me
WHAT is that damned LightningSand.cfd file that kept to get corrupted
after reboot.

It was in the NORTON 360 directory, but only present after the error.

Norton (Symantec) was no help at all, so after changing my disk and
rebulding Win from scratch,Ii finally obeyed the general advice :

'Get rid of Norton'

Well, I did on Feb 2, and instead used Avira Antivir.

Since then, NOT ANY PROBLEMS !!!

More, now the system stops in less than 1 minute (instead of 3), with
no error messages, and Avira found more than 30 'dormant' virus or
trojans (but not any active).

Jean-Paulo

 

[PA Bear [MS MVP]]

One hopes you ran the Norton Removal Tool before you installed Avira
AntiVir, yes?

 

[Twayne]

In

One hopes you ran the Norton Removal Tool before you installed Avira
AntiVir, yes?

Avira seems to be a decent tool, but use caution: it sometimes mis-ID's
"rogue" files and offers them up for deleteion. In my case it was a
setup.exe file.

And realize that the Norton removal tool removes ALL NOrton programs on the
computer, not just one of them. So if you use Ghost, etc, you'll have to
reinstall it/them.

 

[David H. Lipman]

From: "Twayne" <[email protected]>

| In
| Avira seems to be a decent tool, but use caution: it sometimes mis-ID's
| "rogue" files and offers them up for deleteion. In my case it was a
| setup.exe file.

< snip >

That's what a quarantine is for.

If the file is falsely accused of being malicious, it can be restored from quarantine.

 

[JeanPaulo]

One hopes you ran the Norton Removal Tool before you installed Avira
AntiVir, yes?

That was the only positive thing that Norton support told me !

 

[JeanPaulo]

Avira seems to be a decent tool, but use caution: it sometimes mis-ID's
"rogue" files and offers them up for deleteion. In my case it was a
setup.exe file.

And realize that the Norton removal tool removes ALL NOrton programs on the
computer, not just one of them. So if you use Ghost, etc, you'll have to
reinstall it/them.


--

I used to be a fan of Norton, but recently I only used 360.

I agree that Avira seems to have more false positives that Norton. But
it is so much faster !

My setting is to always ask before removing.

It is a pity that none of the current AV tries to remove the virus,
not the file containing it.

 

[David H. Lipman]

From: "JeanPaulo" <[email protected]>

| On Thu, 18 Feb 2010 12:40:48 -0500, "Twayne" <[email protected]>
| wrote:



| I used to be a fan of Norton, but recently I only used 360.

| I agree that Avira seems to have more false positives that Norton. But
| it is so much faster !

| My setting is to always ask before removing.

| It is a pity that none of the current AV tries to remove the virus,
| not the file containing it.

Because very FEW are file infecting viruses !

 

[JeanPaulo]

That was the only positive thing that Norton support told me !

Another positiv point for them. After my request, they are
re-imbursing the cost of the package. Nice....

 

[smlunatick]

I used to be a fan of Norton, but recently I only used 360.

I agree that Avira seems to have more false positives that Norton. But
it is so much faster !

My setting is to always ask before removing.

It is a pity that none of the current AV tries to remove the virus,
not the file containing it.

I too was a fan of the Norton security products, until March 2009. I
lost complete Internet access with NIS 2009 installed. Once I finally
got my access back, NIS 2009 was not working. I then contacted the
on-line support and then the agent "yanked" NIS 2009 with their
removal tool. Of course this then completely crashed my Windows XP.
One month to repair my install and then a complaint was filed. No
Norton security product ever again!