GAL vs contacts

[Guest]

we have 10 workstations and recently moved from exchange to Popmail accounts
as most of us work remotely at sometime during the day. the popmail provider
is hosting our domain so the email addresses are the same. We still use
exchange for the public folders so it is still running. we are all getting
mail just fine now but we cannot send mail to one of the employees. he gets
mail just fine from outside sources.

we removed my exchange account and i can now send mail to him just fine.
when we added my exchange account we were back to the same problem. i set it
up to use my contact list first but it still has the issue.

any suggestions

 

[Diane Poremsky [MVP]]

Version of Outlook? Did the admin remove the SMTP addresses from exchange
when the pop accounts were set up using the same addresses?

(BTW - exchange can handle pop and imap for remote access, along with
webmail.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Guest]

Very sorry, we're using office XP i guess that would be outlook 2002. yes
the registrar has redirected to our new mail servers. once the mail started
rolling to our Pop mail (48 Hours) we reconfiged the outlook with the popmail
as the primary account. we didn't change anything on the exchange mail
server, we're just not using it as it doesn't recieve mail anymore... we are
only using it for the public folder feature. it is an older version of
echange; 5.x i believe and more upkeep than our comany can handle due to the
loss of our lan/desktop support.

Version of Outlook? Did the admin remove the SMTP addresses from exchange
when the pop accounts were set up using the same addresses?

(BTW - exchange can handle pop and imap for remote access, along with
webmail.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

we have 10 workstations and recently moved from exchange to Popmail
accounts
as most of us work remotely at sometime during the day. the popmail
provider
is hosting our domain so the email addresses are the same. We still use
exchange for the public folders so it is still running. we are all
getting
mail just fine now but we cannot send mail to one of the employees. he
gets
mail just fine from outside sources.

we removed my exchange account and i can now send mail to him just fine.
when we added my exchange account we were back to the same problem. i set
it
up to use my contact list first but it still has the issue.

any suggestions

 

[Diane Poremsky [MVP]]

did the exchange sever ever handle this address? if it was configured as
address associated with the mailbox, it needs removed.

--

Very sorry, we're using office XP i guess that would be outlook 2002.
yes
the registrar has redirected to our new mail servers. once the mail
started
rolling to our Pop mail (48 Hours) we reconfiged the outlook with the
popmail
as the primary account. we didn't change anything on the exchange mail
server, we're just not using it as it doesn't recieve mail anymore... we
are
only using it for the public folder feature. it is an older version of
echange; 5.x i believe and more upkeep than our comany can handle due to
the
loss of our lan/desktop support.

Version of Outlook? Did the admin remove the SMTP addresses from exchange
when the pop accounts were set up using the same addresses?

(BTW - exchange can handle pop and imap for remote access, along with
webmail.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

we have 10 workstations and recently moved from exchange to Popmail
accounts
as most of us work remotely at sometime during the day. the popmail
provider
is hosting our domain so the email addresses are the same. We still
use
exchange for the public folders so it is still running. we are all
getting
mail just fine now but we cannot send mail to one of the employees. he
gets
mail just fine from outside sources.

we removed my exchange account and i can now send mail to him just
fine.
when we added my exchange account we were back to the same problem. i
set
it
up to use my contact list first but it still has the issue.

any suggestions

 

[Guest]

Thank you Diane,
i will check into that on Monday. i will have them delete the account and
see how it goes.

did the exchange sever ever handle this address? if it was configured as
address associated with the mailbox, it needs removed.

--

Very sorry, we're using office XP i guess that would be outlook 2002.
yes
the registrar has redirected to our new mail servers. once the mail
started
rolling to our Pop mail (48 Hours) we reconfiged the outlook with the
popmail
as the primary account. we didn't change anything on the exchange mail
server, we're just not using it as it doesn't recieve mail anymore... we
are
only using it for the public folder feature. it is an older version of
echange; 5.x i believe and more upkeep than our comany can handle due to
the
loss of our lan/desktop support.

Version of Outlook? Did the admin remove the SMTP addresses from exchange
when the pop accounts were set up using the same addresses?

(BTW - exchange can handle pop and imap for remote access, along with
webmail.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


we have 10 workstations and recently moved from exchange to Popmail
accounts
as most of us work remotely at sometime during the day. the popmail
provider
is hosting our domain so the email addresses are the same. We still
use
exchange for the public folders so it is still running. we are all
getting
mail just fine now but we cannot send mail to one of the employees. he
gets
mail just fine from outside sources.

we removed my exchange account and i can now send mail to him just
fine.
when we added my exchange account we were back to the same problem. i
set
it
up to use my contact list first but it still has the issue.

any suggestions

 

[Diane Poremsky [MVP]]

they don't need to delete the entire account- just check it and remove the
SMTP address if it's still present.

--

Thank you Diane,
i will check into that on Monday. i will have them delete the account and
see how it goes.

did the exchange sever ever handle this address? if it was configured as
address associated with the mailbox, it needs removed.

--

Very sorry, we're using office XP i guess that would be outlook 2002.
yes
the registrar has redirected to our new mail servers. once the mail
started
rolling to our Pop mail (48 Hours) we reconfiged the outlook with the
popmail
as the primary account. we didn't change anything on the exchange mail
server, we're just not using it as it doesn't recieve mail anymore...
we
are
only using it for the public folder feature. it is an older version of
echange; 5.x i believe and more upkeep than our comany can handle due
to
the
loss of our lan/desktop support.

:

Version of Outlook? Did the admin remove the SMTP addresses from
exchange
when the pop accounts were set up using the same addresses?

(BTW - exchange can handle pop and imap for remote access, along with
webmail.)

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


we have 10 workstations and recently moved from exchange to Popmail
accounts
as most of us work remotely at sometime during the day. the popmail
provider
is hosting our domain so the email addresses are the same. We
still
use
exchange for the public folders so it is still running. we are all
getting
mail just fine now but we cannot send mail to one of the employees.
he
gets
mail just fine from outside sources.

we removed my exchange account and i can now send mail to him just
fine.
when we added my exchange account we were back to the same problem.
i
set
it
up to use my contact list first but it still has the issue.

any suggestions