HOWTO: Use Exchange Without Email

[Dan Johnson]

We recently upgraded our Exchange Server 2000 to Exchange Server 2003. We
do NOT use Exchange for receiving or sending email, but we DO use it
virtually everything else that Exchange Server provides. All of our email
needs are taken care of via the mail server of our web hosting company. So,
in Outlook 2007 we create an account pointing to our web hosting company's
mail server (to handle our email), and we create an account pointing to
Exchange (to get public folders, etc).

Since we upgraded our Exchange Server (and later that same day, we also
upgraded from Windows 2000 Server to Windows 2003 server on the same machine
which is also the domain controller and DNS server), we can't get our email
in Outlook. If we set up the same email accounts in Windows Mail/Outlook
Express, we DO get our mail and can send without a problem. But we can't
get it to work in Outlook 2007.

I tried getting this question answered in one of the Exchange forums, but
the MVPs over there are telling me this is an Outlook client question, so
here I am. Please let me know if add'l info is needed before you can help.

Thanks!

Dan

 

[Roady [MVP]]

So bottom line; you have issues collecting mail via POP3 from an external
ISP in Outlook 2007?
What happens when you do a send/receive? Error message?

 

[Dan Johnson]

No error messages at all. I get the send/receive dialog, then it closes
without a problem (the OL status bar also indicates "successful").

Dan

 

[Roady [MVP]]

Do you have a virus scanner that integrates with Outlook? Disable this
integration and try again.

 

[Dan Johnson]

I do not have any virus scanner integrated with Outlook.

Dan

 

[Brian Tillman]

We recently upgraded our Exchange Server 2000 to Exchange Server
2003. We do NOT use Exchange for receiving or sending email, but we
DO use it virtually everything else that Exchange Server provides. All of
our email needs are taken care of via the mail server of our
web hosting company. So, in Outlook 2007 we create an account
pointing to our web hosting company's mail server (to handle our
email), and we create an account pointing to Exchange (to get public
folders, etc).

Were I the Exchange admin, I'd let Exchange interface with the mail
provider's server and have everyone use Exchange for mail as well as
everything else.

Since we upgraded our Exchange Server (and later that same day, we
also upgraded from Windows 2000 Server to Windows 2003 server on the
same machine which is also the domain controller and DNS server), we
can't get our email in Outlook. If we set up the same email accounts
in Windows Mail/Outlook Express, we DO get our mail and can send
without a problem. But we can't get it to work in Outlook 2007.

Care to provide some symptoms? Any error messages? Describe exactly how
the accounts are defined. What happens when you use the Test feature in the
account definition for the external mail account? What type of account is
it (POP, IMAP)?

 

[Dan Johnson]

Were I the Exchange admin, I'd let Exchange interface with the mail

provider's server and have everyone use Exchange for mail as well as
everything else.

Brian, this is actually what I've wanted to do for the last couple of years,
but I couldn't figure out how you used Exchange to send and receive email
via the third party email server. If you could point me in the right
direction here I should be able to get around my current problem.

Thanks.

Dan

 

[Brian Tillman]

Brian, this is actually what I've wanted to do for the last couple of
years, but I couldn't figure out how you used Exchange to send and
receive email via the third party email server. If you could point
me in the right direction here I should be able to get around my
current problem.

I'm not an Exchange admin. Ask in microsoft.public.exchange.admin

 

[Roady [MVP]]

Aside from setting up the SMTP connector in Exchange, you also have to
contact your ISP to correctly configure your MX records for your domain.

Aside from following Brian's advise and ask in an Exchange newsgroup, I can
also highly recommend buying a book and taking a crash course (meaning
"short" and not "how to break it" :-D) in Exchange and mail general
management.