Freezing

[Cheri]

Sometimes my computer suddenly freezes. When I manually
reboot the machine it will not access the a-drive and
nothing happens. When I leave it on for a while and then
reboot it will access the a-drive and come up. Could the
problem be a video card or a software issue.

Any help would be greatly appreciated.

 

[Malke]

Sometimes my computer suddenly freezes. When I manually
reboot the machine it will not access the a-drive and
nothing happens. When I leave it on for a while and then
reboot it will access the a-drive and come up. Could the
problem be a video card or a software issue.

Any help would be greatly appreciated.

Random freezes are usually indicative of hardware failing. First, open
the computer and run it open, observing all fans (overheating will
cause freezing). Then do a RAM test - I like Memtest86 from
www.memtest86.com - and if necessary, continue on to test the hard
drive and motherboard. If you can't do this yourself, take the machine
to a good local computer shop (not a CompUSA or Best Buy store).

Malke