Freeze once or twice a day

[Guest]

Dear Sir or Madam:

It's suddenly to stop work and freeze when I am reading web and moving the
mouse to try to click another section. Somtimes it will became dark in the
screen of display after I will away and leave the PC alone for a cuple
minutes, and when I come back to the PC, the PC is being became dark on the
screen of display and stop work, so I must be turn off swich of the power and
turn on the power again to try start PC again. Those situation was happened
onece or twice a day.

Please help and teach me how I can fix it. Thank you so much for your time
and attention. I am looking forward to hearing from you as soon as possible.

Best regards,

JL

 

[Guest]

Please be aware questions are answered by volunteers and other knowlegable
persons, not one individual.
I can see a possible problem with language differences.
Please check your power settings on your computer and post the settings here.
Have you ensured your computer is fully up to date with security patches and
operating system updates?
if so please post what level of service packs are currently installed.

This could be the power settings are shutting off the monitor, or some other
issue
more details are needed before a suggestion can be made.