Folder list not expanding when new mail received

[Guest]

I have primary folders under the Inbox and subfolders within the primary
folders. Set rules to route incoming messages to folders. Although rules
are working, I thought it was possible to have the folder list expand
automatically to show unread messages in the folder structure. I believe
this worked in original Outlook but doesn't seem to be an option [or I can't
find it!] in 2003. Any lead will be very appreciated.,

 

[Brian Tillman]

I have primary folders under the Inbox and subfolders within the
primary folders. Set rules to route incoming messages to folders.
Although rules are working, I thought it was possible to have the
folder list expand automatically to show unread messages in the
folder structure. I believe this worked in original Outlook but
doesn't seem to be an option [or I can't find it!] in 2003. Any lead
will be very appreciated.,

I don't believe that's a feature of Outlook, or at least Outlook 2003.

 

[Guest]

I'm not sure that is true Brian, but in my situation it seems to be half
true. I just installed Office XP onto a new laptop. I then copied my
'outlook.pst' from my desktop to my laptop. I fixed all the rules to move
messages to specific folders upon receipt. A glitch, at least in Office XP,
loses the specified folder to which a new message is moved when a rule is
applied. Everything else seems to work fairly well. However, Outlook always
expanded the folder tree to a folder automatically when a message was moved
to it on my desktop. On my laptop, the folders are not expanded
automatically so I just leave them all open. It's very inconvient as I have
well over a hundred folders.
--
Jim Ormsbee

I have primary folders under the Inbox and subfolders within the
primary folders. Set rules to route incoming messages to folders.
Although rules are working, I thought it was possible to have the
folder list expand automatically to show unread messages in the
folder structure. I believe this worked in original Outlook but
doesn't seem to be an option [or I can't find it!] in 2003. Any lead
will be very appreciated.,

I don't believe that's a feature of Outlook, or at least Outlook 2003.

 

[Brian Tillman]

I'm not sure that is true Brian, but in my situation it seems to be
half true. I just installed Office XP onto a new laptop.

I was talking about Outlook 2003, and you're talking about Outlook 2002.
Not the same thing. I don't have an Outlook 2002 installation to test.