Fax service marked for deletion

[Craig]

Strange problem on a XP Pro with service pack1. If i try to install the fax
component the wizard completes ok. A fax printer briefly appears in the prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the fax comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

Are you using an analog fax modem that is on the Windows XP HCL list?

 

[Craig]

Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]

Strange problem on a XP Pro with service pack1. If i try to install the fax
component the wizard completes ok. A fax printer briefly appears in the prin
ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the fax comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]

Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]

Strange problem on a XP Pro with service pack1. If i try to install

the
fax

component the wizard completes ok. A fax printer briefly appears in

the
prin

ter folder and then disappears. The fax service in service manager is stoppe
d and is marked for deletion. On reboot the service is gone and the

fax
comp

onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

 

[Craig]

Yes, its on the HCL list.

That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]

Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?
--
Russ Valentine
[MVP-Outlook]
Strange problem on a XP Pro with service pack1. If i try to install the
fax
component the wizard completes ok. A fax printer briefly appears in the
prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and the fax
comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

Then send me the faxsetup.log and I'll have it looked at.
--
Russ Valentine
[MVP-Outlook]

Yes, its on the HCL list.

That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]

Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?

install
the

fax
component the wizard completes ok. A fax printer briefly appears

in
the

prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and

the
fax

comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.

 

[Russ Valentine [MVP-Outlook]]

You are connected to an analog phone line, right?
--
Russ Valentine
[MVP-Outlook]

Yes, its on the HCL list.

That does not mean it will work. Is it on the HCL list?
--
Russ Valentine
[MVP-Outlook]

Hi

Yep it's a "ESS SuperLink-M Data Fax Voice Modem" built in modem for a HP
omnibook xt6050 laptop using the Microsoft digitally signed drivers.

Are you using an analog fax modem that is on the Windows XP HCL list?

install
the

fax
component the wizard completes ok. A fax printer briefly appears

in
the

prin
ter folder and then disappears. The fax service in service manager is
stoppe
d and is marked for deletion. On reboot the service is gone and

the
fax

comp
onent is shown as not installed.

I have done a repair instillation as well as installing SP1 again.

Any ideas would be appreciated.