Windows XP was installed from a CD from MS.
When I first tried to install Fax Service (Control Panel/Add or Remove
Programs/Add Remove Windows Components) I was asked to insert the
Windows CD ... which I did. As far as I understood then everything went
OK (copying files and no error msgs) but still all the options
Start/Stop/Pause/Resume for the Fax services were grayed ...
All the SP's was done before installing the Fax Service.
Does this answer your questions or have I missed something ...
/zkab
Russ Valentine [MVP-Outlook] wrote:
I doubt there will be any solutions forthcoming for Windows XP Fax.
Nor
do
we even know what your problem is yet from your descriptions. Have you
applied any SP's on this system since you first installed the Fax
Service?
What is the answer to my question about the source files to which you
are
directed?
--
Russ Valentine
[MVP-Outlook]
Hello Russ and Hall,
Thanks for your professional advices.
My fax problem is still ... status quo
1. There are no compressed files in the subdirectory.
The files are fxsapi.dll and fxcfgwz.dll in C:\WINDOWS\system32\
2. I issued:
esentutl /p %windir%\security\database\secedit.sdb
and then shutdown/restarted XP. Nothing changed in the positive
way.
At this moment I am totally lost ... should I concider to buy a fax
machine ... or will my problem be solved in SP3
/zkab
Hal Hostetler [MVP P/I] wrote:
Start here:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835132
2. Why can't the XP Fax Installation Program find the Installation
Files?
In this case, it sounds you may have security data base corruption
as
documented here:
http://support.microsoft.com/kb/884018/EN-US/
You cannot add a Windows component in Windows XP
You can either:
1. Get the hotfix mentioned in the KB article and install it.
Microsoft
usually waives any charges for support calls to get supported
hotfixes
listed in Knowledge Base articles.
2. Try this procedure using the Esentutl.exe utility mentioned in
the
KB
article to recover from security database corruption:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&docname=c00270202
HP and Compaq Notebook PCs: Unable to Install Windows XP Fax
Software
Note that Microsoft does NOT recommend that you use the
Esentutl.exe
utility
and would prefer you try the hotfix.
Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' -
www.badnewsbluesband.com
I moved the modem (Zyxel U-90E) to another XP computer (#2) where
it
worked OK (installation & configuratin of Fax Services passed
smoothly)
... so it has to be something wrong with computer #1 (problems
which
I
described) that I can't figure out ...
Both computers were installed from genuine Windows CD:s and the
modem
driver is the latest ...
/zkab
Russ Valentine [MVP-Outlook] wrote:
Is your analog fax modem on the HCL list and employing the
latest
drivers?
What happens during the installation routine? What is the
original
data
source for your OS installation files?
--
Russ Valentine
[MVP-Outlook]
I am trying to use Fax service in XP but the odds are against
me.
This is what I get:
1. In Control Panel/Add or Remove Programs/Add Remove Windows
Components I tick the Fax Services and click Next ...
everything
seems
to go OK but when I recheck there in no tick in the Fax
Services
(that
I ticked)
2. When looking in Admin Tool/Services all the options
Start/Stop/Pause/Resume for the Fax services is grayed out
and
Startup
Type is Disabled. When trying to change it to Manual it says:
The specified service has been marked for
deletion
When clicking on the tab Dependencies it gives the message:
Interface: Class not registered
Appreciate if someone can give me guideline to resolve this
problem
...
or do I have to buy me a fax machine ...
/zkab
