Fax in accessible

[Miker]

I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???
..

 

[Russ Valentine [MVP-Outlook]]

Other known causes:
http://service1.symantec.com/SUPPOR...713afacbd4135e0a88256c77007e526f?OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPOR...c06387f12de9fa2a88256cf60063c54d?OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security

 

[Miker]

Yes, Thanks. I was aware of these but I only have NAV
2003 not NIS or NPF. Also in the first support document
only the fax monitor is affected.
I have tried disabling NAV but this makes no difference.
In addition there is the odd aspect that rebooting solves
the problem for a while!

-----Original Message-----
Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]

I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???

.

.

 

[Miker]

If I try to open the fax console I am propted to install
th "Microsoft shared fax driver". Is this significant?

-----Original Message-----
Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]

I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???

.

.

 

[Russ Valentine [MVP-Outlook]]

I should think so. You are not, however, describing a known issue. Without
the exact steps to reproduce this problem, I doubt we'll be able to figure
much out.
--
Russ Valentine
[MVP-Outlook]

If I try to open the fax console I am propted to install
th "Microsoft shared fax driver". Is this significant?

-----Original Message-----
Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c 78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6daf b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]

I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???


.

.

 

[Miker]

I suspect it started after installation of a program, but
I don't know where to look as I sometimes don't use the
fax for long periods.
Any intelligent guesses?

-----Original Message-----
I should think so. You are not, however, describing a known issue. Without
the exact steps to reproduce this problem, I doubt we'll be able to figure
much out.
--
Russ Valentine
[MVP-Outlook]

If I try to open the fax console I am propted to install
th "Microsoft shared fax driver". Is this significant?

-----Original Message-----
Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c21

4c
78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument

Error: "Rule Default Block Netspy Trojan Horse Matched" when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6d

af
b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument

Microsoft Fax Monitor does not function properly after installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]


I'm running XP and keep having problems when faxing from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved". If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed. No
improvement.
Any ideas???


.




.

.

 

[Russ Valentine [MVP-Outlook]]

Not really. You can tell from my earlier posts the type of programs that
seem to interfere with the Fax Monitor. We're always looking for others if
you can figure out what axed yours.
--
Russ Valentine
[MVP-Outlook]

I suspect it started after installation of a program, but
I don't know where to look as I sometimes don't use the
fax for long periods.
Any intelligent guesses?

-----Original Message-----
I should think so. You are not, however, describing a known issue. Without
the exact steps to reproduce this problem, I doubt we'll be able to figure
much out.
--
Russ Valentine
[MVP-Outlook]

If I try to open the fax console I am propted to install
th "Microsoft shared fax driver". Is this significant?
-----Original Message-----
Other known causes:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c21 4c
78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?
OpenDocument
Error: "Rule Default Block Netspy Trojan Horse Matched"
when you start the
computer
http://service1.symantec.com/SUPPORT/nip.nsf/46f26a2d6d af
b0a788256bc7005c3fa3/c06387f12de9fa2a88256cf60063c54d?
OpenDocument
Microsoft Fax Monitor does not function properly after
installing Norton
Internet Security


--
Russ Valentine
[MVP-Outlook]
message


I'm running XP and keep having problems when faxing
from
any program. The wizard will not open & I get the
message "Fax server information cannot be retrieved".
If
I then try to open the fax console, I get "All fax
printers are inaccessible.
If I reboot, the fax will work for a while then
the "Fax
server information cannot be retrieved" error message
reappears.
I have uninstalled/reinstalled Fax Services and
added 'faxfix.reg' to the registry. SP1 is installed.
No
improvement.
Any ideas???


.




.

.