F9 doesn't work, .pst problem


G

Guest

i just got a new vaio with vista and used the so-called easy transfer option
to migrate from an older one. still using outlook 2002 with all upgrades.
here is the problem - my mail is all forwarded to outlook using POP3 and
HTTP, so there are 2 accounts. But send and receive will not operate
automatically, and using the send/receive button or F9 results in an
"operation failed message". But hitting send/receive for individual accounts
works. I have tried to define groups but no luck there either, nothing seems
to happen.

the other problem is that my archived pst files cannot be read on the new
computer, in spite of following the easy transfer instructions to the letter.

anyone have some suggestions on how to solve this?
thanks
 
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D

DL

Only OL2003 and above is fully compatible with Vista

Depends exactly what you mean / err msg regarding archive cannot be read
 
G

Guest

thanks, the problem is that the archive file cannot be opened. there is a
long string of alphanumeric characters after outlook:xxxxxxxxxxxxxxxxxx

it cannot read the files. i can actually open the files through an
alternative method but cannot use them via outlook as a regular file

kinda odd.
 
G

Guest

thanks - i thought that i migrated the data correctly since I: a) followed
MIGWIZ to the letter and b) other functions such as IE transferred properly.
will have to try again. it appears that the migration problem is only in
outlook. there is another annoying problem in that i have to keep
re-entering my POP password because it refuses to stick half the time. and i
know that i have followed the procedure correctly (repeatedly). strange.
 
D

DL

OL2002 is not compatible with Vista, one of the problems being pop password
doesnt stick
 
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D

Diane Poremsky [MVP]

migrating correctly means not using the wizard - it tends to screw up
outlook's profile. Recreate the accounts in control panel, mail and it
should work ok - except for the passwords and other issues resulting from
using an old version on the new OS.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 
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G

Guest

thanks for the advice - nice of Ballmer to ensure that the software's not
buggy again...sigh...
--
pjp


Diane Poremsky said:
migrating correctly means not using the wizard - it tends to screw up
outlook's profile. Recreate the accounts in control panel, mail and it
should work ok - except for the passwords and other issues resulting from
using an old version on the new OS.









** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **
 

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