change default pst file outlook 2000

J

jonb

i had a problem with a pst file that was larger than 2g using outlook 2000. i
fixed it but now outlook is receiving mail to an archive folder, not my
outlook pst folder. how do i change it so that email-both in and out goes to
that pst account. further, when i ran the repair tool it renamed my inbox,
how do i rename it . thanks
 
B

Brian Tillman [MVP - Outlook]

i had a problem with a pst file that was larger than 2g using outlook 2000.
i
fixed it but now outlook is receiving mail to an archive folder, not my
outlook pst folder.

This means that you selected the archive PST and changed its properties to
be the delivery location.
how do i change it so that email-both in and out goes to
that pst account.

Depends on whether you're using Internet Mail Only mode or
Corporate/Workgroup mode. For the former, select the root of the PST you
want to be the delivery location, click FIle>Properties and you should see a
box you can check to specify the PST as the delivery location. For CW mode,
click Tools>Services and on the Delivery tab select the PST you want to be
the delivery location.
further, when i ran the repair tool it renamed my inbox,
how do i rename it .

Renamed it to what? Outlook 2000 doesn't seem to have the /resetfoldernames
command switch, but try starting it once with the /resetfolders command
switch (see http://support.microsoft.com/kb/197180). If this doesn't work,
you'll need to create a new PST, make it the delivery location, then move
the data from the old PST to the new one. You can then close the old one
and, after closing Outlook, delete it from disk if you wish.
 
J

jonb

i am using outlook in internet mail only. when i click on the pst file that
outlook is using as default i cannot uncheck that box (it is greyed out).
when i try clicking to check the box on the pst file i want nothing happens
(i check it, exit outlook and when i restart it the box is unchecked). so
right now all my in and out mail is going to one of my archive pst folders.
further, my contacts are all in a pst folder that was my outlook pst, but
outlook does not recognize that contact list (so when i go to compose an
email, while in either of the pst accounts, my email contacts are not
recognized)

re the renaming-when i ran the 2gb and pst file repair tool my inbox was put
in a folder called lost and found and all the inbox was renamed recovered
folder. i want to eliminate the lost and found folder and ge the recovered
folder renamed as my inbox.

any additional guidance that you can provide would be appreciated. in one
sense i am glad that the solution is not an obvious thing that i should be
able to figure out on my own.
 
B

Brian Tillman [MVP - Outlook]

i am using outlook in internet mail only. when i click on the pst file that
outlook is using as default i cannot uncheck that box (it is greyed out).
when i try clicking to check the box on the pst file i want nothing
happens
(i check it, exit outlook and when i restart it the box is unchecked).

When you close Outlook, make sure it is actually closing. Use Task
Manager's Processes tab to see if there are no more "OUTLOOK.EXE" processes.
Let us know the result.
 
J

jonb

i checked-outlook exe is still running. should i stop it?? once i stop it
should i then go to change the location for email??

however if i understand your directions correctly, the way i change the pst
file is with outlook open (i have the folder list view on and then i click on
the file i am trying to change, going to properties etc). is there another
way to do so without having outlook open?

thanks
 
B

Brian Tillman [MVP - Outlook]

i checked-outlook exe is still running. should i stop it?? once i stop it
should i then go to change the location for email??

I would stop it and then use http://www.slipstick.com/problems/close.asp to
figure out why it doesn't stop.
however if i understand your directions correctly, the way i change the
pst
file is with outlook open (i have the folder list view on and then i click
on
the file i am trying to change, going to properties etc). is there another
way to do so without having outlook open?

Use the Mail applet in Control Panel.
 
J

jonb

i checked-still not clear why outlook.exe wont stop-i tried installing "close
outlook" and got an error message that the app was unable to register the
dll/ocx reg svr32. i didnt have the problem with outlook prior to this
(actually on occassion outlook exe would hang up, but if i ever went in to
change pst file extensions i could)-so i think the problem is related to the
whole repointing of the pst file problem.

when i tried to go into control panel mail there was no tab or check box
that gave me an option as to which pst account to access for in and out mail
messages. the only place i see that is when i have outlook open and click on
the individual pst folder in the folder view.

i am thinking that i need to stop outlook.exe on the task manager and then
go in and rename all the archive pst files to something else so that the only
pst folder is the one i want to have email use. if that doesnt work sounds
like i then need to uninstall office and reinstall and see what happens.
please advise if this makes sense or there is a better alternative. thanks
 
B

Brian Tillman [MVP - Outlook]

i checked-still not clear why outlook.exe wont stop-i tried installing
"close
outlook" and got an error message that the app was unable to register the
dll/ocx reg svr32. i didnt have the problem with outlook prior to this
(actually on occassion outlook exe would hang up, but if i ever went in to
change pst file extensions i could)-so i think the problem is related to
the
whole repointing of the pst file problem.

What's the exact text of the error?
when i tried to go into control panel mail there was no tab or check box
that gave me an option as to which pst account to access for in and out
mail
messages. the only place i see that is when i have outlook open and click
on
the individual pst folder in the folder view.

The E-mail Accounts button will allow that. E-mail Accounts>View ir change
existing e-mail acceounts>Next. At the bottom left is a drop-down labeled
"Deliver new e-mail to the following location".
i am thinking that i need to stop outlook.exe on the task manager and then
go in and rename all the archive pst files to something else so that the
only
pst folder is the one i want to have email use. if that doesnt work sounds
like i then need to uninstall office and reinstall and see what happens.
please advise if this makes sense or there is a better alternative. thanks

Renaming the Archive PST at best will simply cause Outlook to create another
of the same name in the same location the next time autoarchive runs and at
worst corrupt your mail profile.
 
B

Brian Tillman [MVP - Outlook]

The E-mail Accounts button will allow that. E-mail Accounts>View ir
change existing e-mail acceounts>Next. At the bottom left is a drop-down
labeled "Deliver new e-mail to the following location".

Oops. Forgot you were using Outlook 2000. In Outlook itself, if it will
start, in the Folder List, select the root of the PST you want to be the
delivery location, click File>Properties and there should be a check box
that allows you to designate that PST as the delivery location.
 
J

jonb

well as they say the third time is the charm. this time when i tried changing
the email location (as per your last post) it actually worked. i think
something had hung up in outlook exe that didnt allow that previously. thanks
for all your help.
 

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