event viewer reports..

[no name]

.. My computer freezes every once in a while, often while scaning.


Event ID: 7000
Source: Service Control Manager

Description: The REGSpy /or FILESpy/ service failed to strat due to the
following error: The system cannot find the file specified.

I have read articles about this issue, but haven't figured out how to fix
it. I am using Windows Defender beta2 and Bit Defender 9 plus pro and I think
these are the services from that program. I also haven't found the info I
need on their web page.

Thanks for any suggestions!

 

[Wesley Vogel]

I do not believe that Windows Defender beta2 and Bit Defender 9 plus pro
have anything to do with REGSpy or FILESpy service.

Open Services and look for REGSpy and/or FILESpy services.

Start | Run | Type: services.msc | Click OK |

If you locate them, double click and look at Path to executable to see what
the .exe is/are.

These may be of interest.

http://www.winguides.com/forums/sho...Number=99901&page=1&view=collapsed&sb=3&part=

http://www.utils32.com/regspy.asp

http://www.sharewareorder.com/FileSpy-download-4072.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

I apologize if this isn't the right group for this question.


My computer freezes every once in a while, often while scaning.
This is what I get from Event Viewer...

Event ID: 7000
Source: Service Control Manager

Description: The REGSpy or FILESpy service failed to strat due to the
following error: The system cannot find the file specified.

I have read articles about this issue, but haven't figured out how to
fix it. I am using Windows Defender beta2 and Bit Defender 9 plus pro and
I think these are the services from that program. I also haven't found
the info I need on their web page.

Thanks for any suggestions!

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[no name]

not so long ago Wesley Vogel typed:

I do not believe that Windows Defender beta2 and Bit Defender 9 plus pro
have anything to do with REGSpy or FILESpy service.

I haven't seen those services even before I posted this. I just said that
event viewer showed me these errors. I 'googled' and found out on some forums
that this service is somehow connected with bitdefender but I haven't figured
out why this problem persists even though they say that this was the problem
only with the earlier version of that program.

 

[Wesley Vogel]

And what did you conclude from reading this?
http://www.winguides.com/forums/sho...&Number=99901&page=1&view=collapsed&sb=3&part

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[no name]

not so long ago Wesley Vogel typed:

And what did you conclude from reading this?
http://www.winguides.com/forums/sho...&Number=99901&page=1&view=collapsed&sb=3&part

I found out that I had a similar problem, although Google said that this
sockspy.dll is related to BitDefender, I looked under hidden devices in
non-plug play drivers and these two (FILESpy and REGSpy) are listed with a
yellow exclamation mark, so I suppose I can uninstall them. But I would like
you to confirm that.

I thank you anyway.

 

[Wesley Vogel]

Do you have BitDefender?

If you have sockspy.dll...

Right click sockspy.dll | Properties | Version tab

There should be a description on both General and Version tabs.

This info is part of the file and not all files have real good info.
Especially if it is spyware or a virus. Or whoever put it together was lazy
or secretive.

Version tab.

Click a category on the left to display the information on the right.

Other version information
Item Name:
Company
File Version
Internal Name
Language
Original File Name
Product Name
Product Version

Sometimes, if someone was really industrious, there is info under the
Summary tab also.

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[no name]

not so long ago Wesley Vogel typed:

Do you have BitDefender?

? I already said that I'm using BitDefender. Right click shows no info on
this file (summary empty, opens with: unknown aplication).

 

[Wesley Vogel]

filespy.sys and regspy.sys

Uninstall Bit Defender 9 plus pro, reboot and reinstall Bit Defender 9 plus
pro.
Or ask for help at bitdefender.

http://kb.bitdefender.com/KB232-en--Upgrade-to-BitDefender-9-Professional-Plus.html

http://www.bitdefender.com/site/Search/?query=Filespy+service&do=search

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In