peggy said:
Everytime i turn the computer on I get The system has recovered from a
serious error. Error signature BCCode1 0000050 BCP1 : E4541000 BCP2 :
0000000 BCP3 804FB799 BCP4 0000001 osver :5_1_2600 8P:2_0 product768_1
Then i I run my Norton virus scan I get a blue screen that pops up saying
Stop Error 0x00000050 My computer has shut down to prevent damage.
Can anyone help? It's making me crazy
Thanks,
Peggy
Hi Peggy. BCCode1 0000050 and Stop Error 0x00000050 refer to the
same thing which is called a PAGE_FAULT_IN_NONPAGED_AREA
One very common cause of this specific error is defective RAM, as
described at
http://msdn2.microsoft.com/en-us/library/ms793437.aspx
"Bug check 0x50 usually occurs after the installation of faulty
hardware or in the event of failure of installed hardware (usually
related to defective RAM, be it main memory, L2 RAM cache, or video
RAM).
Another common cause is the installation of a faulty system service.
Antivirus software can also trigger this error, as can a corrupted
NTFS volume."
Download one of the following free memory testing utilities and run it
for an extended period (e.g. overnight) to check for possible defects
in the RAM.
DocMemory
http://www.simmtester.com
Windows Memory Diagnostic
http://oca.microsoft.com/en/windiag.asp
Memtest86:
http://www.memtest.org
If the RAM passes the diagnostic test then post a response back here
and we will proceed to check into other possible causes.
If the error occurs again please keep track of the details of each
error message, including all 4 of the parameter codes. If these
parameters are the same each time then that would indicate that a
service or device driver was likely at fault whereas if the parameters
change each time then that means that it is something else.
Good luck
Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2008)
On-Line Help Computer Service
http://onlinehelp.bc.ca
Syberfix Remote Computer Repair
"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
