error number 0x800CCC0D....cant send emails

[Robert Wagner]

host cant be found...socket error 11001, error number 0x800CCC0D

whats up....cant send any emails

 

[Frank Saunders MS-MVP IE,OE/WM]

host cant be found...socket error 11001, error number 0x800CCC0D

whats up....cant send any emails

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Gary VanderMolen]

Insufficient information. Right-click on the error message, copy,
then paste the whole thing into a reply here.

 

[yara]

yes its makin me go crazy omg

 

[yara]

ok give me a min

Insufficient information. Right-click on the error message, copy,
then paste the whole thing into a reply here.

 

[yara]

is sayin that
POP3, SMTP, and other e‑mail server types

When setting up an e‑mail account in Windows Mail, you'll be asked to select
the type of e‑mail server your account uses. Windows Mail supports the
following e‑mail server types. If you're not sure which type your account
uses, contact your e‑mail provider.

Post Office Protocol 3 (POP3) servers hold incoming e‑mail messages until
you check your e‑mail, at which point they're transferred to your computer.
POP3 is the most common account type for personal e‑mail. Messages are
typically deleted from the server when you check your e‑mail.

Internet Message Access Protocol (IMAP) servers let you work with e‑mail
messages without downloading them to your computer first. You can preview,
delete, and organize messages directly on the e‑mail server, and copies are
stored on the server until you choose to delete them. IMAP is commonly used
for business e‑mail accounts.

Simple Mail Transfer Protocol (SMTP) servers handle the sending of your
e‑mail messages to the Internet. The SMTP server handles outgoing e‑mail, and
is used in conjunction with a POP3 or IMAP incoming e‑mail server.

Notes
Windows Mail also supports additional server types: Network News Transfer
Protocol (NNTP), which is used to read and post newsgroup messages, and
Lightweight Directory Access Protocol (LDAP), which is used to access
directory services.

Windows Mail does not support the HTTP:// protocol, which was used by
Outlook Express to access Hotmail and other web-based e-mail services. For
more information about accessing web-based e-mail, visit the Microsoft
website.

See also

 

[Gary VanderMolen]

Not sure what the point was for posting that Help file.
If you have a problem, describe it in detail and post the error message.

 

[orangemail]

Insufficient information. Right-click on the error message, copy,
then paste the whole thing into a reply here.

Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number:
0x800CCC0Dary VanderMolen, MS-MVP

 

[Gary VanderMolen]

Your settings appear to be correct, according to
http://help.orange.co.uk/documentDi...002&docProp=$solution_id&docPropValue=kb15279

I think the server 'pop.orangehome.co.uk' is having some temporary problems.
Several times when I tried connecting to it, it timed out.
Keep retrying, and call Orange for help.

 

[Frank Saunders MS-MVP IE,OE/WM]

Account: 'pop.orangehome.co.uk', Server: 'pop.orangehome.co.uk', Protocol:
POP3, Port: 110, Secure(SSL): No, Socket Error: 11001, Error Number:

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

 

[Sabrina]

I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

 

[Guest]

I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

It looks like you are connecting to two bellsouth.net accounts from the
same machine, and the problem on the first one is locking up the connection
so the second one can't do much.

See if these instructions help:

<http://support.att.net/bellsouth/as...sprt_fid=0a41840c-0baf-4379-9f63-f578f49fee77>

Also, click on the Outbox and try to move all the messages there to the
Drafts
folder or delete them. If any of them refuse to do either, download and
install this hotfix with Windows Mail not running.

http://support.microsoft.com/default.aspx/kb/941090

Although it's labelled as for mail stuck in the Outbox, it also works in
other folders. If you don't know whether you have a 32-bit version
of Vista or a 64-bit version, try the hotfix for the 32-bit version first.
Certain common antivirus prograns, such as most of those from
Norton or McAfee, tend to cause stuck messages and other problems
in Windows Mail, although seldom immediately, so if you have such a
program, remember where to find the hotfix and hope it will install
again if you need it again. A recent version of the Trend antivirus
program also causes problems in Windows Mail.

The Vista SP1 update includes this hotfix and more, but takes longer
to install.

 

[Gary VanderMolen]

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.

 

[butterfly1961]

bu

 

[Guest]

bu

We often need to see the entire error message, not just part of it, to offer
much help. Right click on it and copy it to your next message.

 

[malcolm thomson]

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.
--
Gary VanderMolen, MS-MVP

I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

I'm having similar problems, same error messages as above except I'm on sky (smpt.tools.sky.com) using port 465 for out going mail (as recommended by sky). What I can't understand is why my E-mail worked fine with the trial version of Outlook Express but not on Windows Mail. I have completely uninstalled my Norton anti-virus software and am using AVG. I have also tried some of the fix programmes with no success. It's driving me round the bennnnnnnnnd.

 

[Gary VanderMolen]

The uninstall of Norton often leaves a lot of troublesome debris behind,
which is why you are advised to follow up with their removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Secondly, if AVG is installed using the default install, its mail checking
module can cause problems. Uninstall AVG, then reinstall, choosing
custom install, which then allows you to deselect installation of the mail
scanning feature.

After you have done both of the above, delete that mail account, then
restart Windows Mail and recreate the account. If you still get an
error message, right-click on it, copy, then paste it into a reply here.

--
Gary VanderMolen, MS-MVP

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.
--
Gary VanderMolen, MS-MVP

I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

I'm having similar problems, same error messages as above except I'm on sky (smpt.tools.sky.com) using port 465 for out going
mail (as recommended by sky). What I can't understand is why my E-mail worked fine with the trial version of Outlook Express
but not on Windows Mail. I have completely uninstalled my Norton anti-virus software and am using AVG. I have also tried some
of the fix programmes with no success. It's driving me round the bennnnnnnnnd.

 

[malcolm thomson]

The uninstall of Norton often leaves a lot of troublesome debris behind,
which is why you are advised to follow up with their removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Secondly, if AVG is installed using the default install, its mail checking
module can cause problems. Uninstall AVG, then reinstall, choosing
custom install, which then allows you to deselect installation of the mail
scanning feature.

After you have done both of the above, delete that mail account, then
restart Windows Mail and recreate the account. If you still get an
error message, right-click on it, copy, then paste it into a reply here.

The host 'smpt.tools.sky.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'Ian's cycle ride', Account: 'pop.tools.sky.com', Server:
'smpt.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 11001, Error Number: 0x800CCC0D

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.
--
Gary VanderMolen, MS-MVP


I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

I'm having similar problems, same error messages as above except I'm on sky (smpt.tools.sky.com) using port 465 for out going
mail (as recommended by sky). What I can't understand is why my E-mail worked fine with the trial version of Outlook Express
but not on Windows Mail. I have completely uninstalled my Norton anti-virus software and am using AVG. I have also tried some
of the fix programmes with no success. It's driving me round the bennnnnnnnnd.

 

[Gary VanderMolen]

The reason you are getting that error is because you have a typo in the
outgoing (SMTP) server name. Change smpt.tools.sky.com to
smtp.tools.sky.com.

--
Gary VanderMolen, MS-MVP

The uninstall of Norton often leaves a lot of troublesome debris behind,
which is why you are advised to follow up with their removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Secondly, if AVG is installed using the default install, its mail checking
module can cause problems. Uninstall AVG, then reinstall, choosing
custom install, which then allows you to deselect installation of the mail
scanning feature.

After you have done both of the above, delete that mail account, then
restart Windows Mail and recreate the account. If you still get an
error message, right-click on it, copy, then paste it into a reply here.

The host 'smpt.tools.sky.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'Ian's cycle ride', Account: 'pop.tools.sky.com', Server:
'smpt.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 11001, Error Number: 0x800CCC0D

:

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.
--
Gary VanderMolen, MS-MVP


I am having the same trouble. Can anyone help? I was online with tech
support for AT & T for 2 hours and that led me to no where. The error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net', Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net', Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error
Number: 0x800CCC92

I'm having similar problems, same error messages as above except I'm on sky (smpt.tools.sky.com) using port 465 for out
going
mail (as recommended by sky). What I can't understand is why my E-mail worked fine with the trial version of Outlook Express
but not on Windows Mail. I have completely uninstalled my Norton anti-virus software and am using AVG. I have also tried
some
of the fix programmes with no success. It's driving me round the bennnnnnnnnd.

 

[Guest]

The smpt part of the host name is unlikely to be correct. Try changing
it to smtp instead.

If that doesn't work, see here:

http://www.sky.com/Assets/PDF/StaticFiles/720010.pdf

If you can't read .pdf files, download and install Adobe Reader:

http://www.adobe.com/products/acrobat/readstep2.html

Don't install the Google Toolbar program unless you want more
problems in Windows Mail. Web sites that let you do a Google
search are not a problem.

You may also need this:

<http://www.winhelponline.com/articles/236/1/Unable-to-open-PDF-attachments-from-Windows-Mail.html>

The uninstall of Norton often leaves a lot of troublesome debris behind,
which is why you are advised to follow up with their removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Secondly, if AVG is installed using the default install, its mail
checking
module can cause problems. Uninstall AVG, then reinstall, choosing
custom install, which then allows you to deselect installation of the
mail
scanning feature.

After you have done both of the above, delete that mail account, then
restart Windows Mail and recreate the account. If you still get an
error message, right-click on it, copy, then paste it into a reply here.

The host 'smpt.tools.sky.com' could not be found. Please verify that you
have entered the server name correctly.
Subject 'Ian's cycle ride', Account: 'pop.tools.sky.com', Server:
'smpt.tools.sky.com', Protocol: SMTP, Port: 465, Secure(SSL): Yes, Socket
Error: 11001, Error Number: 0x800CCC0D

message

:

The second error happens when a given account is checked
repeatedly with too short an interval between checks. I recommend
that you set the mail check interval for 5 minutes or more.

The first error is more difficult to assess, partly because you did
not
include a sentence that normally precedes that error message.
It probably said something like the connection to the server was
lost or timed out. That can happen when using a non-compatible
antivirus program. Which one are you using? As a minimum, mail
scanning in the antivirus must be disabled.
--
Gary VanderMolen, MS-MVP


I am having the same trouble. Can anyone help? I was online with
tech
support for AT & T for 2 hours and that led me to no where. The
error
message i am getting is as follows:

First Error Message
Account: 'mail.bellsouth.net (1)', Server: 'mail.bellsouth.net',
Protocol:
POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC19


Second Error Message

Account: 'mail.bellsouth.net (2)', Server: 'mail.bellsouth.net',
Protocol:
POP3, Server Response: '-ERR [IN-USE] account busy (locked by
another POP3
process)', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90,
Error
Number: 0x800CCC92

I'm having similar problems, same error messages as above except I'm
on sky (smpt.tools.sky.com) using port 465 for out going
mail (as recommended by sky). What I can't understand is why my E-mail
worked fine with the trial version of Outlook Express
but not on Windows Mail. I have completely uninstalled my Norton
anti-virus software and am using AVG. I have also tried some
of the fix programmes with no success. It's driving me round the
bennnnnnnnnd.