error message when i try to send out emails??

R

rlbonnette

can anyone help ??

Subject 'Re: Re:', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number:
0x800CCC19
 
R

rlbonnette

hi gary...yes, i am sending from home using cox connection. i am using Trend
Micro AntiVirus and Webroot . not sure how to configure them to not scan
emails?? this error just started approx. 2 weeks ago?? thanks!!
 
G

Gary VanderMolen

Both Trend Micro antivirus and Webroot Spy Sweeper are known to cause
problems for Windows Mail. As a first step, examine all the options in both
programs, and unselect any option that scans emails. Not owning either
program, I can't advise you on the exact steps involved.

If no improvement, do a trial uninstall of Trend Micro antivirus. Retest
Windows Mail. If no improvement, you can reinstall Trend Micro.
Do the same for Webroot.
 

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