Smtp server not allowing to send emails

[Guest]

if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F

 

[Frank Saunders MS-MVP IE,OE/WM]

if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
10053, Error Number: 0x800CCC0F

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no
protection not provided by the regular resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled.

 

[Guest]

if I use the cox web mail I can send
I have shut down firewalls and still can not send
everyone else in the house on different comp can also send

Your server has unexpectedly terminated the connection. Possible causes
for
this include server problems, network problems, or a long period of
inactivity. Subject 'test', Account: 'pop.east.cox.net', Server:
'smtp.east.cox.net', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error:
10053, Error Number: 0x800CCC0F

Port 25 and SSL are not often used at the same time. Try turning off SSL.

 

[Frank Saunders MS-MVP IE,OE/WM]

Port 25 and SSL are not often used at the same time. Try turning off SSL.

According to the error message it is turned off.