Error message (blue screen)

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Guest

When my computer was turned, a few time after Windows loading a blue screen
turned up saying Windows shut down to protect your files. If this is the
first time you see this error message, check if your computer has any
viruses. If not the first time, check your hard drive....

I recently did not install anything nor fiddled with my hard drive. And my
Anti-virus is up-to-date and detected no viruses. Why did this happen?
 
Ceowin said:
When my computer was turned, a few time after Windows loading a blue screen
turned up saying Windows shut down to protect your files. If this is the
first time you see this error message, check if your computer has any
viruses. If not the first time, check your hard drive....

I recently did not install anything nor fiddled with my hard drive. And my
Anti-virus is up-to-date and detected no viruses. Why did this happen?
Click to expand...

Short answer is "something did a booboo".

If you need a longer answer (and you probably do) then we are going to
need some more specific details about that error message, especially
any STOP code and associatated parameters that may have been on the
blue screen.

If this information is not available then right-click on My Computer
and select Manage.
Expand the Event Viewer category and browse through each of the 3
subcategories looking for red-flagged error records whose date and
time stamp corresponds to your blue screen incident. Double click on
the error record to see the details of that error. Post that
information back here.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
The event viewer didn't have it. And the error occurred again. All I have is
the technical information written at the bottom of the blue screen.

*** STOP: 0x0000007B (0XF8B4D524, 0xC0000034, 0x00000000, 0x00000000)

Hope this helps a bit...
 
Ceowin said:
The event viewer didn't have it. And the error occurred again. All I have is
the technical information written at the bottom of the blue screen.

*** STOP: 0x0000007B (0XF8B4D524, 0xC0000034, 0x00000000, 0x00000000)

Hope this helps a bit...
Click to expand...

It helps a lot.

STOP: 0x0000007B is defined as INACCESSIBLE_BOOT_DEVICE. Something
caused Windows to lose access to the hard drive in the midst of the
startup process.

This could be caused by a number of factors, including hardware
problems.

Have you replaced or changed any of the hardware in the computer
recently? If so, what exactly did you change or add?

The hard drive itself needs to be tested. Go to the hard drive
manufacturer's web site and download their free diagnostic software
and run it to check out the drive. Also go into the BIOS setup on
your computer and look through the various sections for an item
relating to S.M.A.R.T. checking of the hard drive and make sure that
this is not disabled. It often is set to disabled on new computers.

There are also software related causes that can result in this error,
but let's focus on the hardware aspects first.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
Ceowin said:
Is there any other meaning for the rest of the code thing?
Click to expand...

The parameter 1 value (0XF8B4D524) is the memory address of the device
that caused the error (hard drive) and parameter 2 (0xC0000034) is the
error code value which means STATUS_OBJECT_NAME_NOT_FOUND. The other
2 parameters are not used in this error message format.

Did you by any chance configure dynamic disks on this machine (only
possible if you are running XP Pro)?

You could try booting to the Windows XP Recovery Console using your
Windows XP Installation CD. When the boot menu for the CD comes up
choose the "Repair (Recovery Console)" option. When it finishes
booting try entering the following command:

CHKDSK C: /R

If there is some data corruption on the hard drive that may resolve
the problem.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
Ok what I have done is using the Windows XP CD itself to repair my Windows.

Apparently, the repairing process took about 7 hours! Is this supposed to
have happened? The "Saving Settings" Part took forever where it was on 9
minutes left and dragged on for 6 hours. Is this normal?
 
Ceowin said:
Ok what I have done is using the Windows XP CD itself to repair my Windows.

Apparently, the repairing process took about 7 hours! Is this supposed to
have happened? The "Saving Settings" Part took forever where it was on 9
minutes left and dragged on for 6 hours. Is this normal?
Click to expand...

It should not normally take 9 hours. Did the repair resolve the
problem?

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
Ok, the blue screen message has been stopped. But then there are new problems.

When I use MSN, it always says Repair it in order to use it. Which somehow
always repairs properly.

Question: When I use the Windows XP CD to repair, after the repairing is it
normal for all my Windows Updates to just be gone? I mean all the KB******
text documents are still there in the Windows folder. Yet, the Windows
loading screen has turned green and the words Home Edition are back on. I am
downloading the Updates as I write this. Is that supposed to have happened?

Please reply quickly. Huge thanks in advance.
 
Ceowin

I had problems with blue screens. Check out PConpoint web site. I
bought their software, ran the scan and repair and it solved my problems.
Now do scan and repair every week

Dennis
 
So is it natural for all the Windows Updates to disappear? My Macromedia
Flash also had to be reinstalled... Windows Media Player also was reinstalled
when I just opened it....
 
Ceowin said:
Ok, the blue screen message has been stopped. But then there are new problems.

When I use MSN, it always says Repair it in order to use it. Which somehow
always repairs properly.

Question: When I use the Windows XP CD to repair, after the repairing is it
normal for all my Windows Updates to just be gone? I mean all the KB******
text documents are still there in the Windows folder. Yet, the Windows
loading screen has turned green and the words Home Edition are back on. I am
downloading the Updates as I write this. Is that supposed to have happened?

Please reply quickly. Huge thanks in advance.
Click to expand...

Yes, If you do a Repair Install of Windows XP using the CD then all
Windows updates since the CD was prepared will have to be reinstalled.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."
 
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