Error installing SP2

G

Guest

I am attempting to install SP2 on XP Home edition. I receive the following
error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
registry key HKCR\DxDiagProvider to file
C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.

If I click on Ignore, I receive the same error for other keys and will
eventually receive the following error: Access Denied
\DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
installation di d not complete.

I have administrator rights to the box. I was hijacked before and used
HijackThis to remove. Any ideas on what could be causing the problem?

Thank you.
 
G

Guest

HawaiiMo said:
I am attempting to install SP2 on XP Home edition. I receive the following
error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
registry key HKCR\DxDiagProvider to file
C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.

If I click on Ignore, I receive the same error for other keys and will
eventually receive the following error: Access Denied
\DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
installation di d not complete.

I have administrator rights to the box. I was hijacked before and used
HijackThis to remove. Any ideas on what could be causing the problem?

Thank you.
 
T

Torgeir Bakken \(MVP\)

HawaiiMo said:
I am attempting to install SP2 on XP Home edition. I receive the following
error: Service Pack 2 Setup Error; Service Pack 2 Setup could not backup
registry key HKCR\DxDiagProvider to file
C:\Windows\$NtServicePackUninstall$\reg00177. 5: Access is denied.

If I click on Ignore, I receive the same error for other keys and will
eventually receive the following error: Access Denied
\DirectPlay8Diagnostics; Service Pack 2 Setup Error; Service Pack 2
installation di d not complete.

I have administrator rights to the box. I was hijacked before and used
HijackThis to remove. Any ideas on what could be causing the problem?

Thank you.
Hi

Please see the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


I suggest you start out with the SubInAcl.exe tip there and see if
that solves your problem (I'm not sure if SubInAcl.exe will work on
WinXP Home though).
 

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